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“I brought in an item that had sentimental value and I thought needed a special light bulb. The guys at J&J spent at least 45 minutes trouble shooting the item and we found it needed some alterations to make it work. Instead of selling me something I didn't need, they worked to solve the problem. I didn't need to buy anything and I paid a very minimal amount for their expert service. I am VERY thankful to the two guys that helped me. Thank you so much!!”
“They do go through a lot of details when you're switching your phone which is great. I just wish there was a way they could speed things up a bit. They're very friendly. I just don't like to wait very long.”
“Dayvin and mo have been nothing but phenomal to me and my family. If these two didnt work at this store I would leave t mobil for sure not even a joke or a second thought in my mind. Mo and dayvin whenever yall decide to change providers call ya boi first”
“Was fully expecting returning old equipment to be a hassle and major effort. Took less than 3 minutes, and the customer service was fantastic. Well maintained store. Great staff.”
“I want to thank Tyler, Ryan, and Alex for a remarkable experience. I recently changed from US Cellular to Verizon and all three helped make it a seamless transition. I appreciated the knowledge, kindness, and support they provided. I am excited to be a new customer to Verizon!”
“Rick, the manager and Chee the salesman were awesome to work with and helped us and made it very easy. Besides the pricing was the best and I would highly recommend them.”
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“I came into the Co KK store to see if my Group Messages could be fixed. I've had my phone since 2018, I'm a loyal customer since 1980s. I had been waiting to upgrade my phone but couldn't afford one until now. The phone I bought was half off, perfect timing with my birthday in 4 days. They (Cooper and Doug) did not pressure me, at all, helped me purchase everything I needed for my phone and set me up transferring everything from my old phone to the new and did not lose any of my data. I will continue to be a loyal customer and patronize this store again. Best customer service and experience!”