Verizon in Appleton is a business that offers a range of mobile, 5G home internet, and business services. Customers can visit the store for assistance or choose to schedule appointments and place orders online, with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The staff is praised for their expertise, patience, and friendly service. Multiple reviews highlight employees like Max Walter, Cody, Ryan, and Blaine for their helpfulness in setting up new phones, accounts, and handling replacements with care and professionalism. Customers appreciated their willingness to work beyond scheduled hours to ensure satisfaction. However, some reviews mention longer wait times during busy periods, though customer service was still rated as excellent once attended to. Notably, a negative experience was shared about an unhelpful and disrespectful manager at a different location, contrasting with the positive interactions elsewhere. Overall, Verizon in Appleton is recognized for friendly, knowledgeable staff and convenient services, making the process of upgrading or setting up devices smooth and efficient for most customers.
A huge thank you to the three employees that helped me and my son set up his phone yesterday. I really appreciate their expertise and patience, and they did not make me feel like I was wasting their time. Unlike Ben the extremely RUDE and disrespectful manager at the Grand Chute location.!!
June 2024
They are so lazy at the store you’re better off just calling in. They do way more on the phone for you then they do at the store
May 2024
I want to say what great service I got from Ryan and Blaine. Blaine helped us out when we got new phones with a couple of different lines. I had another personal issue and Ryan helped me out and guided me through the process on what I needed to do. Those 2 are the best.
