Verizon offers a wide range of mobile, 5G home internet, and business services at their Ashwaubenon store. Customers can visit the store in person or schedule an online appointment for their convenience. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery available in some areas. The store has great staff who are knowledgeable and helpful. Customers recommend setting up new accounts or transferring from another carrier at the store to ensure everything is done correctly, including the setup of streaming services. While setting up accounts online can be a hassle, the overall service from Verizon is recommended. Customers have had positive experiences with Verizon, praising the staff for their expertise, patience, and personable nature. Employees like Xavier and Brianna have been praised for their clear explanations, technical knowledge, and dedication to resolving customer issues. Verizon's quick response to hacking incidents and their ability to keep customers informed have also been appreciated.
For two years now we have Verizon and it has been quite great, just this past Black Friday they have a promotion that we truces to get and it was quite nightmarish, but the people at the store was kind and cordial not complain of them.
July 2024
Extremely helpful staff I help fix a problem even though I'm a cellcom customer
October 2023
Xavier was fun informative explained things clearly and reiterated things if I didn't understand. I was confident in today's purchase