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“Switched from Spectrum Mobile and boy what a difference in customer service. Although Spectrum was kind, we left after 3 hours and still didn’t have what we needed. We switched to AT&T (worked with Bryce and Bennett from the GB Oneida St store) and it was so simple. I still don’t understand why it was so hard for Spectrum, but I’m so glad for the AT&T experience. Hoping the phone service is much better too. Time will tell!”
“Jayme was very informative, friendly, knowledgeable of iphones/tablets and samsung phones/tablets. She was not in a rush to finish our product purchases and was patient answering all our questions. She was very personable, enthusiastic, well groomed, had a happy personality, and was appreciative of our business. Verizon is lucky to have her as a salesperson!”
“If you're a middle-aged person who didn't grow up with tech but has had to learn it as you go, and if you dread getting a new phone because of the hassle, go to this place and find a young man named Joel R. He'll get you situated. For once I didn't feel like I was being up-sold to something I didn't need from a cell-phone store. I kinda knew what I wanted and I walked out with that. Even after some technical difficulties (I'm sure they were my own fault), he sent me home with his card and told me to call if I can't get things situated, which I was able to do with the guidance he provided.
Great experience in a situation where I was dreading the process. This will be my store from now on.”
“Highly recommend the place for service on your phone. I spent two full days with us cellular and apple, and they told me I was out of luck. I called smart tech and he fixed all my problems… Smart, kind, honest, fast.”
“The AT&T store on Military was so helpful this morning. Corbin was amazing and answered all of my questions. He was so patient with someone who is very low tech, and spent a lot of time teaching me. I couldn't be happier!”
“Thank you to this location for attempting to fix what another store messed up. And while they couldn't solve the issue 100% Their team member Cade Did an amazing job Of trying to help. I just wish that these locations would have easier access to solve customer's problems more efficiently at their level.”
“This was the best experience I have had going to a phone shop both of my guys there were really nice very attentive and was able to help me select the best of the best that I needed there was even a couple times where I pick something and did not realize I was grabbing stuff that wasn't for the phone I was getting and they were able to help direct me to the good stuff they also showed me the Great deals and experiences you can have going to a store without having to worry about being misled or mistreated I highly recommend this store for service if you're looking for a new phone, thank you Dan and uptoo!! You guys are great!”
10AM - 6PM
2304 Lineville Rd Ste 111, Suamico
Mobile Phones
“Tiara was extremely knowledgeable and friendly. I am very happy with the service. US cellular has great reception, the only drawback to the company is their very poor phone promotions. I won’t purchase my phones from them, and I’ve been a customer for 24 years.”
“I was told by 3 experts on IPhones that my IPhone 15 was corrupted somehow. I made one last attempt to find someone who could help me. I found him at the Bellevue, WI Verizon store! His name is Cameron G. He knew immediately what the problem was and corrected it. Cameron G. walked me through the steps to do at home to resolve a Gmail issue. Then he watched me go through the steps to be sure I knew what to do.
Cameron G. was very kind and thoughtful. He was terrific!”
“I had a great experience with agent Noah Eagle , He was very knowledgeable and courteous, eager to help me understand how my phone worked , I highly recommend Noah for your service or purchase needs”
“Considering AT&T the company deserves a 3 at best, this location is great and really helps boost the impression of AT&T as a whole, even though it is a franchise and not a company 0wned-and-operated store.
My wife and I bought new iPhones recently. We tried the AT&T owned-and-operated store on Oneida Street first, but received a lot of incorrect information, including on the availability of the iPhone model we wanted - we were told it was in stock, but when we showed up, it was not. So we called this location, and they had the phone in stock.
When we showed up to get our new phones, the wait was minimal, and we were assisted by Corey. Can't say enough good things about him: friendly, professional, knowledgeable, helpful - everything you could hope for when you are going through a process that tends to be frustrating and tedious. He got us set up with our new phones, including transferring all the apps, photos, text messages, et cetera, from our old phones in about an hour, and we had a nice conversation with him while he did so. Really made the time fly, and before we knew it, we were all set and on our way.
So in summary, Corey is the best, this store on Lime Kiln >> the store on Oneida Street, and AT&T as a company is still not always easy to deal with, but we even have a slightly more favorable opinion of them now, too.”
“Went to T-Mobile stores and we're all closed, I was panicked. Then I came to this Metro store and Hector helped me cancel my memberships like Doordash, play store and other bunch of em. Didn't even charge me anything for it! Loved it!
Absolutely recommended 👌”
“Carmen the stare manager it’s really kind with me today.she take a lot of time to explain me everything and help me the exact plan internet on phones and wifi also.i’m proud and really happy !”
“Amanda is wonderful! Our daughters' phones stopped working while they were in other cities. Amanda quickly and efficiently helped us get them replacement phones. She also helped us find a phone plan that better suited our family's needs. We are so grateful to Amanda!”
8:30AM - 7PM
1620 W Mason St, Green Bay
Mobile Phones
“Llloovve cellcom, best service coverage everywhere, they will work w/you.. they fix my phone for me ALL THE TIME! I have always had a really bad habit ofessing my phone's up. ??? Thank GOD for Cellcom”
“Had a great experience upgrading my phone, Dylon was very welcoming and friendly. Brad was also there and included me in conversation that made waiting for the transfer fun!! I plan to come back in a week after they got me hooked on a deal.”
10AM - 8PM
2355 Costco Way, Bellevue
Mobile Phones
“Yet again, I came into T-Mobile and I had nothing but prefect costumer service. Sabrina was a great help and very friendly. She took care of all my needsThank you yet again. I appreciate everything you have done.”
“A huge thanks to Brad and his protege, Elijah. They helped me to navigate phone issues that were so beyond my knowledge, and they did it with so much patience and professionalism that it blew me away. They helped with phone problems as well as operator issues (me). Brad's diligence fixed every issue I had and he didn't hesitate to spend whatever time he needed to. All the time he was doing this with Elijah and they were sharing back and forth with what needed to be done. I just know that I wouldn't have left very many places with the same accomplishments done. Thank you Brad and thank you Elijah. Verizon has hired 2 extremely superior employees, and I have benefited from that. Thank you, thank you, thank you , you'll never know the relief and appreciation I have for what you accomplished without worrying about time. Thank you so much for your patients in getting the job done!!!”
“Upon my arrival, I received prompt and efficient service. The gentleman who assisted me was exceptionally polite, resolved my issue, and facilitated the purchase of a watch I had expressed interest in. The service was excellent, remarkably swift, and all my inquiries were thoroughly addressed.”
“i recently got a phone from boost on main! ruby was very helpful and nice she hooked me up with a bunch of stuff for my phone for a good price. i will be coming back to this location”
“I want to thank Haley for helping us out with getting new phones. She was very patient, answered all our questions, and set up phones for us. She is a wonderful person, I'm so glad she was there to help us. Thank you😃”
“Dropped my phone off Monday afternoon, screen was not responding, they had it fixed by the next day. Great service, would definitely recommend! Desperately needed my phone for my business & they got it done in less than a day, couldn’t be happier.”
“First I'm glad to be back in the arms of Cellcom! Cellcom is an amazing company that consistently goes above and beyond to make its customers happy. That’s why, when the breach happened, leaving Cellcom was not an easy decision for me. It was a unique situation, and although I didn’t feel good about it, I thought it was the best choice at the time.
However, after switching providers, I quickly realized the grass is not greener on the other side. As cliché as it sounds, you don’t know what you have until it’s gone. With Spectrum—the company I switched to—I may have saved a little money, but the cost was poor service, poor customer support, and a platform that just didn’t work well. When I ran into issues, they showed little interest in helping me resolve them.
During those experiences, I couldn’t help but think: this would never happen with Cellcom. While Cellcom may not always get everything exactly right—no company ever does—I know from experience that Cellcom would make every effort to make things right. That’s what sets them apart. A special thank you to Madison P. At the University location for all your help!”
10AM - 8PM
2388 S Oneida St Ste 200, Green Bay
Mobile Phones
“The team in this store is simply amazing: over the past couple of weeks we worked with Eric, Brandon, Cody and Edwin, and each of them was extremely professional, helpful, and respectful. They solved for us few complex issues, i.e., adding a line/an authorized user to the current T-mobile account, switching from corporate to individual plan, and helping with changes in account management. There is literally nothing that the team is this store could not do! Great customer service, high degree of professionalism, and ability solve the problems instantly, - this is what makes this team so unique.”
10AM - 7PM
2330 S Oneida St Ste 101, Green Bay
Mobile Phones
“Dillon was amazing. We needed help with transferring data from one phone to another. It took awhile. He chatted with us to pass the time. He is very knowledgeable and has great customer service skills. We were in great hands. Thanks Dillon! You are the best.”
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“These guys are awesome. They helped me try and correct what another Verizon store messed up. They were super patient and while not everything got 100% resolved they helped me to the best of their ability. Very nice people. Thank you especially to Trent who spent over an hour with me on the customer service line trying to resolve the issue. And thank you to Drew who helped me with the remaining bit when I finally got the phone I needed.”