UScellular connects millions of people, businesses, and government operations with its award-winning network and strives to enhance customer experiences. The company offers a range of products, including the latest smartphones, high-speed internet, and connected home solutions. Customers appreciate the exceptional service provided by knowledgeable associates. Positive reviews highlight the expertise and patience of staff members, particularly at the Green Bay location, where they assist with plan changes and phone updates. While some customers express a desire to speak directly with local associates rather than overseas representatives, the overall sentiment reflects satisfaction with the service and support received over the years. Special offers are available for those who visit the store.
Dillon was amazing. We needed help with transferring data from one phone to another. It took awhile. He chatted with us to pass the time. He is very knowledgeable and has great customer service skills. We were in great hands. Thanks Dillon! You are the best.
December 2025
I just walked into us. Cellular needing a new Sim, and my Boy Dylan let me walk out paying nothing a problem I thought was big, apparently was a fairly easy issue. The professionalism and courtesy of this location and employee is beyond 5 stars.
February 2025
Amazing customer service. Thank you cool Dillon and internet Dillon. :) went back a few times to gather info and get everything transferred over and each time had prompt service and knowledgeable staff. Thank you, all.