Victra is a Verizon Authorized Retailer offering a full range of wireless devices, accessories, and device protection. The store provides a great experience with knowledgeable and dedicated consultants. Customers report awesome and super helpful service, with staff going above and beyond. They assist with upgrades, new devices, trade-ins, and switching services, ensuring everything is set up correctly with the right accessories. The customer service is consistently praised as great, with staff commended for plowing through any roadblocks to get things done.
Benjamin in the Baraboo office was Awesome!! He definitely knows what he's doing and made our experience go very smooth and worry free. Thanx so much!!!
December 2025
Earl was incredibly helpful during my phone upgrade and walked me through all of my options ensuring I got the best offer that aligned with what I was looking for. He made me feel confident in my choices and ensured the entire process was quick and seamless.
November 2025
Benjamin was very helpful. If you are looking for someone with phone knowledge doesn't hesitate to seek help.