“I found out Sunday is not the best day to shop. Loads and loads of customers on Sundays. However, Costco employees do an excellent job on checking out customers.”
“I recently sent two negative feedback's regarding the installation of 4 new Bridgestone tires on my 2017 Cadillac Escalade which I want to retract. After talking with Jason (MGR) who did everything possible to correct a misunderstanding when my order was placed, I want to apologize for the grief I put him through. The young man that originally placed my order for the tires, simply forgot to add the 4 sensors needed to complete the job and that is where the problem began. Jason and his assistant Mike did everything possible to make things right including giving me a $50 gift card which I appreciate. The sensors have now been installed and had I known what was involved in installing them, I would never had the tires mounted but would have waited until the sensors were in stock. I am 77 years old and dealt with people my whole career and I am aware that people do make mistakes! The fact that they go out of their way to correct it...is what it's all about! Thank you....LOVE COSTCO!”
“I've always had a pleasant experience here. The staff is always friendly and helpful. They even got me a 3 month supply of a med I was only getting 1 month for at another pharmacy without asking.”
Sam's Club, the Walmart-owned warehouse retailer, announced it's launching pizza delivery nationwide, bringing its popular $8.98 Member's Mark 16-inch Hot Baked Pizza straight to customers' doorsteps. By the end of May, all Sam's Club members can order the oversized pies for express delivery through the retailer's app or website.
When it comes to buying appliances, people who prioritize price over other factors end up less satisfied in the long run. That's what the J.D. Power 2024 U.S. Appliance Satisfaction Study found out. Shoppers who bought appliances on sale just because of the low price had an overall satisfaction score of 714 out of 1,000. But those who looked for long-term benefits like energy savings or good warranties were much happier, scoring 777 and 770.