It all depends on who's working here. Sometimes you get a rep who knows what he/her is doing or one who is just the opposite.
May 2019
I tried to get answers from a female there and she insisted that I work up a contract with her first. She would not tell me if I was in a good service area until I did that and got somewhat snotty. I called US Cellular in Wautoma and she was very helpful. I will take my business there.
January 2019
Berlin has poor customer service and is a 3rd party store. If you want great service go to Oshkosh where it is corporate.
