Old Navy in Brookfield offers fashion for the whole family, including trendy maternity wear and clothing for women, men, and kids. The store is very organized, easy to navigate, and refreshingly well kept. It provides a good selection without being overwhelming. Customer service is good, with staff described as helpful, kind, and patient. The management is affirmed as good, creating a great experience. The location is also noted for being a well run store where clothes are cute and affordable.
Customer service representative was amazing! Very helpful, professional, and kind!
March 2026
The gal checked me out was so helpful and pleasant. I had a return and then a purchase. One of the items I was buying had no tag. No problem she said I'll just look it up.
December 2025
I had been sent in by my mom to pick up those holiday pajamas for our family. I had to ask Andrea for help to find me sizes in the same pattern for everyone. She took the time and had patience with me to get things sorted out and find matching pjs for my family. Thank you so much Andrea!!
