REI is a store that specializes in outdoor gear and clothing, catering to both beginners and experienced outdoor enthusiasts. The staff are known for their kindness, understanding, and helpfulness, offering excellent customer service. Customers appreciate the high quality of the products, which come with a 100% satisfaction guarantee. The store is well laid out, making shopping easy, and the staff are enthusiastic about outdoor activities like trails, slopes, and waterways. Some shoppers note that prices are typical for quality outdoor gear, and while the store offers a wide selection, there can be occasional shortages, such as kayaking paddles or female-specific life vests. On busy days, the staff handle large crowds efficiently despite the challenges. Employees like Tom and John are frequently praised for their knowledge, friendliness, and willingness to assist. Overall, REI provides a great shopping experience with a focus on quality products and helpful service for outdoor adventures of all kinds.
Decently sized REI in an area I don't see any real hiking options around our much other outdoor options. Still nice to have a store to cater to outdoors minded people.
June 2026
I've been a member since 2010. When you're looking for really good quality products and people who really know their stuff this is the place to go
May 2026
Had to get new hiking boots for my daughter. Tom H. spent a lot of time with us, explained all the types of boots, made recommendations and was very patient with her while she decided. I think we got a great pair of boots. Thank you Tom.
