Roots Salon offers a range of hair services, including haircuts for both men and women. Catherine is a stylist who specializes in textured hair and takes the time to understand her clients' individual needs and hair types. The salon has received positive feedback for its hair services, with customers praising the results of their haircuts and appreciating stylists like Alex and Fae, who provide excellent service. Teresa is also highlighted for her fantastic work and wonderful personality, creating a welcoming atmosphere. However, some customers have expressed dissatisfaction with pricing and communication regarding services like pedicures. One customer noted that the price of a pedicure was significantly higher than initially quoted, leading to a negative experience. Another customer found the haircut to be overpriced and lacking in style compared to more affordable options, feeling that the stylist was not personable and did not engage effectively. Overall, Roots Salon appears to offer a mix of experiences. While stylists like Catherine, Alex, Fae, and Teresa receive high praise for their work, there may be inconsistencies in service or communication that do not meet all customer expectations. Additionally, Lisa is noted for providing sound advice on hair health, leaving clients feeling confident and satisfied with their color and cut.
