Verizon provides excellent customer service and support at their Brookfield store, offering the latest mobile, 5G home internet, and business needs. Customers appreciate the knowledgeable and friendly staff, including employees like Tristin, Brandon, Cam, and Alark, who go above and beyond to assist with service plans, device exchanges, and account issues. Many reviews highlight the helpfulness of the team, with customers feeling no pressure during their visits. They value the informative guidance provided when selecting new plans or devices. The store also offers convenient options for online orders, including same-day delivery, free 2-day shipping, and in-store pick-up. Overall, Verizon is recommended for its commitment to customer satisfaction and efficient service.
Tristin was very helpful today. I went in to the store for some assistance with my service plan, and Tristin made sure everything was resolved to my satisfaction. She was very knowledgeable and very kind!
July 2024
Brandon did a great job helping me when I came in with issues regarding my account. One of the first employees from Verizon corporate store that took the time to try to help me after traveling to 2 other stores. Thank you Brandon!
May 2024
My husband and I came in looking for a plan with better service than our current plan. We were greeted by Cam and he was great from the start! He explained to us different plans that fit our needs. He was very knowledgeable and patient with us. Great customer service . Would def recommend! ?
