AT&T Store in Brookfield offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G service at no extra cost. The store's employees are known for their exceptional customer service. Kendrick was praised for his knowledgeable, patient, and kind assistance, helping a customer and their son navigate a complicated upgrade situation. Michael was commended for his professionalism and problem-solving skills, resolving an issue that previous representatives could not. Liz was described as competent, kind, and patient, making a data transfer task an enjoyable experience for a customer and their mother. While the store has generally received positive reviews, there was one instance where a customer faced challenges with their phone issues. However, the store's manager, Samantha, and Liz were able to resolve the situation and provide exceptional service, winning back the customer's loyalty. Overall, the AT&T Store in Brookfield is praised for its knowledgeable and helpful staff, flexible plans, and wide selection of devices, making it a reliable choice for customers' connectivity needs.
Jada was very helpful. She explained everything I needed to know/do and was patient and understanding. She helped me and my parents buy new phones. While we waited for our phones to do backups and updates, she helped other customers as well.
May 2026
Short wait. Erik was extremely knowledgeable and helpful.
June 2025
My husband and I were having issues with a trade in, so we stopped in and Liz helped us. She was so informative, made us laugh and got us working and on our way again. I recommend going in to see her if you ever have issues.
