Verizon provides excellent customer service and support at their Brookfield store, offering the latest mobile, 5G home internet, and business needs. Customers appreciate the knowledgeable and friendly staff, including employees like Tristin, Brandon, Cam, and Alark, who go above and beyond to assist with service plans, device exchanges, and account issues. Many reviews highlight the helpfulness of the team, with customers feeling no pressure during their visits. They value the informative guidance provided when selecting new plans or devices. The store also offers convenient options for online orders, including same-day delivery, free 2-day shipping, and in-store pick-up. Overall, Verizon is recommended for its commitment to customer satisfaction and efficient service.
As a older adult with little knowledge of phones I found Ian very helpful and patient. Good experience.
January 2026
Caleb is the man!
Recently had to add a line to our plan and it was reasonable and relatively easy. Caleb took the time to answer all our questions in terms we could understand.
We have always had really good service here.
August 2025
Frank, Ian and Caleb are super professional and customer friendly. Frank went above and beyond my service expectations.
I had a supremely positive and satisfactory experience with them 🙂👍🏽 10/10
