Verizon provides excellent customer service and support at their Brookfield store, offering the latest mobile, 5G home internet, and business needs. Customers appreciate the knowledgeable and friendly staff, including employees like Tristin, Brandon, Cam, and Alark, who go above and beyond to assist with service plans, device exchanges, and account issues. Many reviews highlight the helpfulness of the team, with customers feeling no pressure during their visits. They value the informative guidance provided when selecting new plans or devices. The store also offers convenient options for online orders, including same-day delivery, free 2-day shipping, and in-store pick-up. Overall, Verizon is recommended for its commitment to customer satisfaction and efficient service.
Super friendly and efficient staff. They went above and beyond to help ensure my promotional credit was retained. Thank you!
June 2026
We had the pleasure of working with Ian to solve a phone problem. He was patient, professional, and so kind. Truly one of the best representatives of outstanding customer service we have ever encountered.
April 2026
As a older adult with little knowledge of phones I found Ian very helpful and patient. Good experience.
