O'Reilly Auto Parts store #1609 in Chippewa Falls, Wisconsin, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program for specialty tools with a refundable deposit. The staff includes parts professionals who are generally willing to assist with projects and provide guidance. Customers appreciate the helpfulness of some employees, especially one who went out of their way to ensure the correct coolant was purchased and even shared knowledge about vehicle maintenance. The store has a good manager, which contributes to a positive experience for some customers. One reviewer highlighted the value of the lifetime warranty on parts like shocks, which they have replaced multiple times without issues. While some customers note that assistance can vary depending on the day and staff member, others mention that the store's selection of loaner tools is a key reason for their visits. Overall, the store provides essential parts and services, with friendly staff and added conveniences, making it a reliable choice for vehicle maintenance and repairs in the area.
Our car wouldn't start and we suspected the battery. Decided to go have it tested at O'Reillys. Both staff were extremely helpful and polite. Onyx worked with us as we tried to pin point the issue. Seth was also helpful in helping us replace the battery. Will go back in the future for sure!!!
March 2026
My go to for auto parts and supplies. Satisfied all around.
December 2025
This guy help.me.up with My wipers blads today, thank You
