I call to see what the update on my explorer, they told me they were going to call me back in 5 min which took them over 24 hours. I had to call over 7 times to get someone on the phone to finally get a respond back. Not happy at all. Would not recommend this dealer to no one. Take it to other delear, don't waste your time.
August 2023
Waited on hold for 40 min but never got a person. Is your ev charger available to the public and functioning? All the chargers in beaver dam are broken and we’re struggling to keep our new Mach-e juiced…
June 2023
We purchased an Explorer a couple of months ago from Napleton; we had a great experience. The service was great (the sales person and manager were helpful, answered all of our questions) and the process was quick and easy. We absolute love our new Explorer, glad we made the choice to purchase it from Napleton Ford.
Ford Dealer In Columbus, WI, You Can Count on for Your Vehicle Needs
Our dealership always strives to handle all your auto needs under one roof. Suppose you need a new Ford vehicle, certified auto service, repair parts, or affordable financing. In that case, our dealership will help you attain your auto goals. We proudly carry the most extensive inventory of used and new vehicles and genuine OEM parts, ensuring that we satisfy your vehicle needs. Also, we have a finance center and service center packed with experienced professionals who deliver exceptional customer service.
