This Verizon authorized retailer in Lake Geneva provides a full range of wireless devices and accessories. Multiple reviews highlight outstanding customer service from the store's consultants. Staff members are described as knowledgeable, professional, kind, and patient, handling difficult situations with ease. Specific employees are noted for their outstanding product knowledge and ability to manage multiple customers and phone calls efficiently without missing a beat. Customers report receiving awesome help that resolved issues others could not, including setting up business accounts. The service is consistently called amazing, with consultants taking time to explain everything thoroughly and never rushing customers. These positive experiences have led customers to refer friends and state they will always return to this location, calling it the best experience they have ever had when upgrading phones.
Gary was great about finding the best plan and the best deal on the I Phone 17. Cannot say enough about how professional and extremely fast he was at the transfer of the old phone to new. Fantastic job!
December 2025
Milan - assisted me with my new phone setup. He also reviewed my account to ensure that I was getting all discounts on my account.
November 2025
Knowledgeable, Patient, Understanding, Goes above and beyond any expectations,Helpful