Hot Topic in Oakwood Mall is a friendly store that offers a unique selection of goth and alternative items. Customers often receive excellent service from staff members who are helpful, nice, and dedicated to making shopping a positive experience. The store is known for its welcoming atmosphere, with staff members who are friendly and LGBTQ+ friendly. Customers appreciate when staff go above and beyond, providing freebies and resolving issues with care, as demonstrated by a manager who ensured discounts and proper service during a problem. While the selection may have changed over time, it remains a good place to find items you can't get elsewhere and enjoy a fun, supportive shopping environment.
If this is the one in Oakwood Mall, I had a very fun experience here! There's one employee - I think their name was Star? They were very nice to talk to and helpful! Would recommend going to :3
June 2024
There is only ever one guy there when we go, so I think he's the manager, But he deserves a shout out! His customer service is excellent! He always hooks my kiddos up with whatever freebies they have. They love going here and it's always been a wonderful experience.
February 2023
Shopped this store as a tween and took my twin nephews in and they absolutely loved it
