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“The staff in Elkhorn always goes above and beyond for us. Makes banking easy, gets our petty cash orders and always helps with any questions we have. Best choice we ever made to change away from the credit union we used to be at.”
“They helped me out in so much ways. Walked me through on how to open a bank account, getting good credits, making me a new debit/credit card. Alot of other banks would just turn me down n not help. Worth it I promise ? Thank You #AssociatedBank ??”
“I use the Elkhorn branch most of the time. The bank manager at this location is really helpful and a great asset to the team. Anytime she is there I leave happy and feel as though she has done everything possible to make my banking experience better. She has been like that from day one (about a 1.5 years) with me. I really appreciate her, If she was not there I don’t believe I would be banking at US Bank. She was not working during the holidays last year and I left that branch in tears. (bank policies) I then went to the Delavan branch because I knew someone could help me if they wanted to I was new to US Bank at the time. The manager at this branch was very kind and took the time looked into my problem and was able to fix it. Bridget is always that way when helping me, so I was very thankful the manager and teller together were so kind and understanding at the Delavan location and came through strong when I was in a jam. Their online banking app is great and the customer service is also pretty good if you need to call. I also love that they are teamed up with GreenLight and I am able to have a free account with them for my young daughter that I am trying to teach finances to at an early age.”
“Love this branch. Everyone is helpful, knowledgeable and the service is great. Holly is always willing to help with any questions I have and the tellers are helpful also.”
“I went to Chase bank ( Elkhorn) today and had a excellent experience.Especially I would like to say thank you to young man, his name is Garrett.Professional, attentive to details, nice manners, I got all my questions answered. Thanks a lot, Garrett!”
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“I had a really great experience with Yazmin. From the moment I walked up, she was friendly, welcoming, and made me feel comfortable right away. She handled my transaction quickly but still took the time to explain everything clearly and answer my questions without making me feel rushed.
What stood out most was her attitude—she was patient, professional, and genuinely kind. It didn’t feel like just another transaction; she actually cared about helping me and making sure everything was taken care of the right way.
It’s not always easy to find great customer service like that, but Yazmin definitely stands out. I’d be happy to work with her again anytime!”