The Spectrum Store on Fish Hatchery Road in Fitchburg provides services for Internet, mobile, cable TV, and equipment. Customers can shop for new products, upgrade services, and pay bills. Reviews note that staff at this location are often helpful and kind, immediately welcoming customers and providing quick service for returns or troubleshooting equipment like remotes. The experience at this store is described as a whole lot better than at other locations, with some recommending this specific store. However, some customers report long lines and waiting, especially during busy times. There is also criticism regarding Spectrum's internet prices, which can increase after an initial year, and fees for installation or transfer. Some customers express disappointment with policies, such as non-prorated charges when canceling service. While helpful in-store service is highlighted, overall satisfaction with company policies varies.
I am let u know my SSDI check 3rd come in my deposit. Thank you
June 2025
I had such a good time! The associates were so so nice and helpful. They helped me get the best deal and the best price.
June 2025
I mean, who likes an internet provider right? But my router broke, I called to place the order, picked it up the next day right when they opened. In and out in 2 minutes. Can't complain.
