“Our Spectrum experience at the Fish Hatchery Road store in Fitchburg was great. Charlie was knowledgeable, patient, and helpful. We switched from T-Mobile, got two new phones, bundled with our current Spectrum Internet and saved a significant amount of money. The store was well staffed on a weekday afternoon; the wait time was non-existent for us, and short for people that came in after us, which included those with appointments and walk-ins.”
“I had a problem with a connection issue on a new Samung watch that was created somewhere else. After multiple hours on the phone with tech support this store remedied the problem in less than 30 minutes!!!!!”
“I've used Verizon for 2yrs now after having been using a sundry of cellular services. Not one of those many companies gave me the customer service, patience, and assurance like Verizon. Thank you Verizon team for always being on the other end.”