UScellular is a leading communication services provider, connecting over 5 million people, businesses, and government operations with its award-winning network. The company is committed to delivering exceptional service and innovative products to its customers. UScellular offers the latest smartphone devices and accessories, high-speed internet, connected home solutions, and more. Customers can visit the store in Fond du Lac to explore the special offers available. While some reviews have highlighted instances of deceptive practices or lack of knowledge from certain associates, the majority of customers have had positive experiences. Many have praised the outstanding service and expertise of associates like Mai, Melissa, Kris, Jesse Lunde, and Megan Harlan, who have gone above and beyond to assist customers with their needs. Customers have reported smooth transfers of information, cost-saving solutions, and overall helpful and pleasant interactions with the UScellular team.
Managed to drop my phone into the hole while sturgeon spearing and needed to get a new phone, walked into the store and was met by Autumn. Not a big fan of having to get a new phone anyways, my experience was awesome with Autumn and was out of the store in 30 minutes with my new phone. Thanks Autumn!!
June 2025
Jesse L made upgrading my phone super easy. I was in and out within almost 10 minutes. Definitely recommend asking for him!
June 2024
Visited the W. Johnson location today to inquire about my monthly payments on my cellular service plan . Mr. Jesse Lunde looked at my account and saved me a considerable amount of money in my upcoming payments. Highly recommend this business.