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“Very happy with the service and clear advice I received from Jermey. After a much different experience at another store I know where I will be returning for future cell phone needs”
“Noelle Gilliam was awesome! She had a trainee on-site with very little knowledge so she was handling 95% of the customers' request by herself. She was very calm, helpful and knowledgeable. She made my family and I very welcome. Friendly and interactive. Nice smile. I felt bad for her as the couple before us and one of the phones we were buying were not working out well as the Samsung transfer software wouldn't connect and she had to do one of our phones the slower way. She didn't show her frustration at all and handled it like the star she is. Noelle is an asset to US Celluar and she represents you extremely well. She is a rock star!”
“We had an amazing experience at the Verizon Store in Racine, WI on Washington Avenue. My sister and I needed to get a new phone for our mom and we stopped in to take care of that, along with mom. Sam was our sales rep and he was ABSOLUTELY AMAZING!!! He took care of everything we needed and was so efficient and thorough. It was probably the best experience I have ever had at a cellular phone store - EVER! Thanks Sam!!!”
“I went in today and needed some help with getting my icloud switched over from my original phone. Chavez was very knowledgeable and really took the time to help me and didn’t make me feel rushed even though it was closing soon!”
“They are usually a big help, answer all our questions and we usually leave with what we planned on getting. Super clean and inviting inside and out. Sometimes it may take hours.”
“What a great, non stressful experience at T-Mobile in Oak Creek today! Mike the manager was very cordial and professional in switching over 2 lines from another carrier. Mike was able to troubleshoot with ease. He is excellent at his job and is exactly what customer service should be. Big shout out and kudos to Mike!”
“Some days ago I visited the Greenfield, Wisconsin Verizon branch,the technician there thought he solved my phone sim card problem. After few days, the problem returned, went this time to Oak Creek, Wisconsin Verizon branch where ( hopefully) this time the problem is resolved. The associate was really kind.”
“I worked with Leylah 11/25/23 she was absolutely amazing!! she was very knowledgeable and made the process of my trade in and phone transfer the quickest it’s ever been!!! i 110% recommend you ask for her as she was also very friendly and welcoming!!! you’re the best :))”
“Went to this store and had Mike help us out,, he was very knowledgeable and got our phones activated and switched over, even though he wasn't the one that sold us on a new TMobile account ( bought at Sam's club) ..he spent quality time explaining new functions on the phone and was very nice ,, being new to T Mobile this was excellent CUSTOMER SERVICE and the reason we left US CELLULAR after 25 years their's is horrible now !!”
“My elderly Mom had to go into Spectrum Store today and I want to give a shout out to an associate (LaToya G) for taking the time to work with my Mom on getting her account straightened out. LaToya was kind, patient and gave my Mom a great experience in your store. Thank you!”
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“There is nothing I can say, but GREAT, GREAT, GREAT! Right from the start of construction, coming up 7 Mile Rd., to installation, to cable burial, everyone did a wonderful job. I don't know the names of the construction crew, but they were fabulous. The installer, Jeremy, kept my hose clean coming in and out. He took extra care around my wife's flower gardens. They took into account that I'm a 3rd Shifter, and they accommodated my needs by scheduling everything first thing in the morning.Thank-you!”