FedEx Office Print & Ship Center offers a range of reliable services with friendly staff and helpful management. Customers appreciate the personable employees who assist with various needs, from self-service copying, scanning, and faxing to complex passport renewals. One reviewer highlighted excellent support from an employee named Tiffany, who patiently guided them through the passport process and provided helpful suggestions, leaving the customer very grateful. The location is known for quick and quality printing, although at a higher cost compared to local printers, which makes it a good choice for reliability rather than affordability. Shipping experiences are consistently positive, with staff like Ariana ensuring packages, especially valuable ones like guitars, are packed carefully and to the customer’s satisfaction. Customers also enjoy engaging interactions with employees, such as one who provided exceptional service and made the experience enjoyable. The store can get busy after hours with delivery persons handling numerous packages, which is typical for the business. Overall, FedEx Office Print & Ship Center is praised for its helpful staff, quality services, and reliable support, making it a preferred spot for printing, shipping, and other business needs.
Had to return a package and the service was quick and friendly!
July 2024
I came in to the Germantown FedEx location and was given excellent service by Tiffany. She helped me navigate all the steps to expedite renewing my passport. It was a difficult process and she took the time to check every step with me. She gave great suggestions and I left feeling so grateful for having her support!
March 2023
They got my printing job done quickly and it looked great… however it cost double what it was going to cost at my local printing company (who couldn’t get it done in time). If you need reliability, they are great, if you need cost efficient, they suck!
