Goodyear Auto Service Centers are full-service tire and automotive repair shops owned by the Goodyear Tire & Rubber Company. Customers have had mixed experiences at this location. Some appreciate the fast and friendly service, especially mentioning staff members like Martell Lay, who is praised for his professionalism, knowledge, and humble attitude. Customers feel confident in his judgment and value the respectful treatment they receive. For urgent needs, such as a flat tire, the staff quickly replaced the tire and put away the spare neatly, providing reliable and efficient service. However, others have experienced issues with the staff's knowledge about car problems, with some misdiagnoses and concerns about the quality of assessments. One customer expressed regret for choosing this location over a dealership, citing a lack of thoroughness and trust in the service provided. Overall, while the location is known for quick service and good customer care from certain team members, there are concerns about the consistency of expertise, leading some to seek alternative mechanics.
