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Open 24 hours
1405 West Silver Spring Drive, Milwaukee
Post Offices
“Very pleased with process of buying and receiving these balls. Everything happened as the company told me it would. I have used these balls in the past. They have all the qualities of new balls at a fracton of therice”
“John and Leslie made my day today! They are so kind, patient, and helpful! They made mailing packages a breeze and brightened my day ? Thank you, Leslie and John!”
“Angela provided excellent customer service she greeted me with a smile, was very polite, and explained different shipping options. I was very impressed at how involved and detailed she was with every customer she interacted with. Angela kept the line moving considering she was the only one in that morning. Keep up the good work.”
“Yesterday a young man delivered a package from Temu to my neighbor that I thought belonged to me because he looked directly at my house before he walked across the street with the orange bag. To my surprise there where two young ladies passing by and they burst out laughing, they could see my silhouette in the front door. My package was already on my porch in the corner. He was pausing to see if they would try and take it. He is an amazing person. Thank you so much Sir.”
“Good as usual. Don’t use these much these days, but every time I got in, it still feels and look a lot like back when I was a kid. Service is always reasonable.”
“Brandy— is a very nice and communicative woman! She helped me get my packages back for my birthday! I could never be more grateful for her assistance, service is very fast and prompt and it is a very nice post office!! Everyone that was there with me that day got fast helpful service!! Again, I love my post office and I don’t understand where all the bad reviews are coming from!”
“Horrible Customer Service, Young manager was always talking in the phone and talk and treat the hispanic clients like kinder garden child's with so much actitud including me, I asked for her manager an she said she is the manager, also I asked her name but she didn't want to answer, and invited to walk out to a different post office, what a shame of public server.”
“This is definitely a classic post office. Does not have a drive-through but does have a walk up drop off box with earlier pick up. Going inside will lead you to a full service, classic old-fashioned type post office with post office boxes and passport services.
The postal workers are generally friendly and helpful. I’ve never had a problem. The lines are not usually incredibly long unless of course it’s Christmas. But you’re usually in and out quickly and can always beat the meters outside on street parking that is offered.”
“I went to the post office just after lunch. There is hardly anyone there in the line, one person. The worker took care of the problem I had quickly and I was gone in a few minutes. I will return there they are happy and helpful people.”
“The staff is always nice and helpful here! Super easy to hold mail and pick up here (or have carrier deliver). Plus, our neighborhood carriers dispatch from here and they are the best!!! Shout out to Dave and Freddy (and their subs on days off).”
“Most of the employees are very helpful, and friendly. I've never regretted going to this location. Unfortunately I can't say the same for the one on Teutonia, and Center! That one needs either an entire new staff, or just shut down period!”
“I have always received courteous and quick-as-possible service at this branch. The problems in service usually come from customers/people who aren't prepared prior to getting to the counter, or who basically don't know how to handle their own affairs, so these customers stand there with their heads up their own asses clogging up the line for those of us who do have our business in order.”
“Kay and the other young lady working today on 07/12/2024 were wonderful! Kay was very polite and was able to take me in for my passport appointment one week ahead of my schedule appointment. Very knowledgeable and efficient as well!”
“I just want to say Mike at the Shorewood Annex was so helpful. He went above and beyond to help me find a package that I was supposed to sign for and got to the bottom of it before the end of the day. It’s so refreshing to encounter people that truly care about their job that we all rely on and is so critical. Thanks Mike for being amazing!!”
“I've utilized this location a few times. It is a smaller post office. Sometimes the workers are in the back. They do make their way up front. Everytime the clerks were very helpful.The location is easy to get to from the highway and typically not as busy. When ever I am in the area I plan on utilizing this location.Thank you to this location and workers for their prompt customer service it is very much appreciated.Please give this review a thumbs up.”
“If there is any reputation left of the USPS, credit goes to the team at this location. Special recognition goes to Chriniesha T. who worked tirelessly and provided regular updates on a package containing passports for my family and to travel that had been looping for nearly two weeks.”
“I completely understand all the bad reviews for the last minute closings at random times during the day. That's happened to me, too. So they get a star knocked off for not being able to manage staffing levels. But the staff that work at the counter are really amazing. Be a regular customer there and they will know you. I have a PO Box there and they grab my packages for me to pick up when they see me come in the door so I don't have to wait if there's a line. I had a big mail shipment that didn't have quite the right postage on it and they noticed before it went out and called me so I could come in and fix it. They really are great to their customers.”
“I went to this post office to change my mailing address. Only took 4 minutes to fill out my form to change my address, and saved $1.00 by going in person than changing my address online. They provide info for changing your address for other companies to report your change of address and info for coupons to help with your moving expenses too.”
“They get the golden big five stars! I visit this post office quite often. I find the staff here very polite, engaging, respectful, friendly, and happy to serve my needs. A big thank you to them for being such a great team.I have seen them handle some seriously difficult customers, and they are pros!”
“Dwight at the Teutonia Ave. Post Office is very friendly and very helpful, even though I have about a 25% success rate at actually getting letters and packages delivered to a post office box there... sometimes it takes WEEKS, even if mailed priority mail.”
“Every time I visit the USPS at this location everyone is kind, considerate, professional & courteous. I like this location & the employees do care. Thank you!”
“Wonderful staff here - Sadly, they are understaffed and overworked all the time. Please be kind and take better care of our United States Postal Workers. This is a team effort All. ?❤️?”
“Everyone that works here that I've met had a absolutely GREAT PERSONALITY, and talk to me as if we've been friends for years. There's only 1 Lady who works Up Front at the Customer Service Counter, that is way too picky and serious. She will never laugh. Our Apartment Building gets Prestamped Envelopes from our Landlord to pay Rent, and if the Date on the Stamped Envelope isn't the same exact day. This Lady makes me Pay for a Stamp to put on this envelope, and I'm Permanently Disabled and it's not like I can afford to buy a Stamp for a PreStamped Envelope!!! This Lady, I think, has some kind of MENTAL PROBLEM WITH BEING FRIENDLY TO THE PUBLIC, because I will tell a Joke, and everyone in the Post Office will laugh except for this 1 Lady. I don't know what her Name is, but I'm thinking that it's ,"FLORENCE." Besides dealing with her, this Post Office is 5+ STARS , and I recommend it to anyone that asks me. There's 1 Man, who will go way out of his way to make sure that you're happy, or you have gotten exactly what you went there for. I'm 95% Positive that this A+ EMPLOYEE'S NAME IS ,"JAMES!!" It's Employees like JAMES that makes any Company GREAT, and this Post Office should be TOTALLY GRATEFUL THAT THEY HAVE ,"JAMES", WORKING FOR THEIR COMPANY!!! Employees like this make people like going into the Post Office, and it's AWESOME WHEN YOU WALK INTO THE POST OFFICE, and SOMEONE SAYS HI _ _ _ _ , because he will remember your Name. THANK YOU JAMES FOR ALL YOUR YEARS OF THE BEST CUSTOMER SERVICE THAT SOMEONE COULD ASK FOR!!!! So people know. I never knew ,"JAMES", before I started going to this Post Office!!!”
“This is why usps is not profitable. I have ordered this product multiple times and it was delivered by UPS, Amazon, and FedEx with no issues. DO YOUR JOB! UPDATE: USPS delivered the package later in the day. I understand that there can be miscommunication issues between Amazon and USPS. Thanks USPS for delivering my package.”
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“I needed to return something broken to the manufacturer and was struggling to do so. I was clearly out of my element, but Kim was so helpful, patient, and kind. She made what has been a stressful few months just a little bit easier and assisted me in making sure my item got returned correctly. Thank you Kim for your help and kindness. Northshore post office you have a gem of an employee in Kim. Thank you so much!”