Cary Rentals receives mixed reviews from tenants. Many report a wonderful rental experience, praising the management as very nice, easy to work with, helpful, and friendly. Several reviewers highlight good communication and note that maintenance requests are answered quickly, with repairs done by professional and helpful workers. Tenants appreciate the courteous staff and smooth transitions. However, there are significant complaints about maintenance, with one report of a mold issue that was never resolved and the presence of pests. Some feel the maintenance service is lacking. Experiences with their Wisconsin Ave and Grafton area apartments are mentioned.
I have rented with Cary Rentals for the past three years, and I have appreciated their good communication and quick repairs!
July 2023
My friend just moved into a new apartment from Cary Rentals and I am so impressed with the service. The staff was very helpful and friendly, and they went above and beyond to make sure that I had a smooth transition. I would definitely recommend them to anyone looking for an apartment in the Grafton area
December 2022
We had a wonderful rental experience of 4 years with Cary Rentals for the Wisconsin Ave apartments. They were quick to answer all maintenance/other requests and always courteous. We will miss having them as our rental company.