Verizon's Cellular Sales store at 2512 Washington St. offers a friendly and helpful in-person experience for customers looking to upgrade phones, switch plans, or explore accessories. The staff is known for their kindness, professionalism, and willingness to go the extra mile. Customers have praised the team for making the process smooth and enjoyable, whether it’s switching to a new phone or setting up a new line. One customer specifically appreciated the assistance of an employee who welcomed them warmly, provided multiple options, and helped them find savings and the best phone for their needs. Others highlighted the knowledgeable staff, such as those who patiently answered questions, explained plans, and showed genuine care. Many reviews mention the staff’s helpfulness and friendliness, making customers feel valued and appreciated. The store also receives positive feedback for its clean environment, quick service, and ability to address specific needs without pressure. Customers have left satisfied with their new devices, especially praising the latest iPhone models and personalized customer service. Overall, the Verizon store at Washington St. is seen as a reliable, friendly place where customers can expect great assistance, good deals, and a pleasant shopping experience.
Stopped in today as my son dropped his phone in the water over the weekend. Dan and Alan did a great job in servicing that issue and my son got a new phone and is back in the game. Great job fellas!!
July 2026
I highly recommend going to see Jake at this store! He went above and beyond to help get all my information moved over from a near death phone. Thankfully i was able to get my information with my new phone. Thank you for everything! Great prices, awesome promos, amazing customer service.
April 2026
Jake went out of his way to help us correct an issue.
