Verizon in Grand Chute offers an impressive customer experience, highlighted by friendly and efficient staff. Many customers praised the exceptional service they received, particularly from team members like Ben and Kelsey. They helped customers with everything from purchasing new phones to resolving billing issues, going above and beyond to ensure satisfaction. The store is known for its fast service, with employees greeting customers warmly and providing assistance without being pushy. Visitors have noted that the staff is knowledgeable and willing to take the time to answer questions thoroughly. Additionally, customers can enjoy the convenience of online appointments and order pickups, as well as options like free 2-day shipping and same-day delivery where available. Overall, Verizon stands out for its commitment to customer service and satisfaction, making it a highly recommended choice for mobile and internet needs.
Family needed new phones. Worked with Ben! Wow, complete success in this endeavor. He had all the info we needed. Thoroughly efficient. Took care of us completely. We have never had such spectacular service in purchasing new phones. Definitely going back to see Ben again!! What a bright star.
May 2025
Thank you, Addisson. Fastest activation in the Midwest.
February 2025
Ben the store manager and (I think his name was Dave?) did phenomenal helping us take care of a bill and contract that my client was unsatisfied and not aware of. They cleared everything on her account and took care of it. They were very polite and super helpful. Thanks again!
