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“Eliott Janz has been a 6 star account executive for my AT&T account needs several times, and also helped me purchase a new phone. Ask for Eliott! He’ll set you up right!”
“Great customer service! I had a billing issue which couldn’t be resolved online, so visited the store hoping someone could assist.
Kristopher was incredibly patient and professional as he investigated and found the original mistake that caused the billing problem. Thank you!”
“William provided me with the best customer service. I’ve had anywhere in years. He resolved my problems very quickly and efficiently. Too bad there were not more workers like William.”
“My family and I recently switched to T-Mobile for our cell service. We started the transfer process alone at our house, and got the majority of them to work. However, there were two phones we were struggling with transferring the SIM over. After spending multiple hours trying to get everyone situated, we caved and went into the store. I can't say I was the happiest person walking into the store. The check-in process was seamless and they were able to service us fairly quickly. The personnel was patient with me. We specifically worked with Lisa Bolinger. She was fantastic and timely in dealing with our concerns. It was a very smooth process and we haven't had any issues with our phones since. I cannot recommend her enough! Very thankful for the fantastic service she provided.”
“Lee came out on 10/15 to get our fiber hooked up. He was super nice, answered all my questions, and was overall a good representation of what I'd expect from a local internet provider.”
“I just want to thank the persons that I talked to today At Spectrum on behalf of my elderly neighbor because he had TDS until September 21 and was switching to Spectrum on October 21, but TDS decided to shut off his service today. I mean his Internet cable and His phone. What a horrible experience and scary for my neighbor being elderly and not having a phone to get a hold of any family members. I am sure he will be very happy with Spectrum. I had Spectrum for years and never had a problem. Thank you again.”
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“Jayme was very informative, friendly, knowledgeable of iphones/tablets and samsung phones/tablets. She was not in a rush to finish our product purchases and was patient answering all our questions. She was very personable, enthusiastic, well groomed, had a happy personality, and was appreciative of our business. Verizon is lucky to have her as a salesperson!”