Metro by T-Mobile at 2022 E Mason St offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, knowledgeable, and helpful, providing quick and effective solutions for issues like system glitches. They are accommodating with budget concerns and willing to work with customers to find suitable options. However, there was an incident where phone insurance was removed without notice, leading to a brief period without coverage, though it was eventually restored after the customer inquired. Overall, the store is recognized for its friendly service and helpful staff, making it a good choice for those seeking prepaid plans and new phones.
Was in there to do a bill payment, Hector showed me a faster and cheaper way to make the bill payment and got us 2 cases for our older tablets! Great hospitality! Very welcoming!
March 2026
Man! They have some really high class agents working here - hector welcomes us in Haitian Creole and some times in French! He got us 1 Apple iPhone 17 Pro Max for free from T-Mobile. It was tough but he did it effortlessly! It was amazing!
March 2026
Paid the bill and was out real quick! Hector lowered my bill, got me 3 free tablets and hooked me up with Auto pay. Love it! I love his friendly fist bumps.
