Metro by T-Mobile at 2022 E Mason St offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, knowledgeable, and helpful, providing quick and effective solutions for issues like system glitches. They are accommodating with budget concerns and willing to work with customers to find suitable options. However, there was an incident where phone insurance was removed without notice, leading to a brief period without coverage, though it was eventually restored after the customer inquired. Overall, the store is recognized for its friendly service and helpful staff, making it a good choice for those seeking prepaid plans and new phones.
My one regret about this particular visit i had was not getting the names of those that helped me out, they were fast, friendly and understanding (i came in quite close to close) thanks again guys
March 2025
Friendly and very knowledgeable, my phone had glitch in the system that was resolved very quickly and very effectively. Definitely recommend.
November 2020
Assistents is amazing, very friendly, and im definitely going to come back.
