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“Jayme was very informative, friendly, knowledgeable of iphones/tablets and samsung phones/tablets. She was not in a rush to finish our product purchases and was patient answering all our questions. She was very personable, enthusiastic, well groomed, had a happy personality, and was appreciative of our business. Verizon is lucky to have her as a salesperson!”
“This was the best experience I have had going to a phone shop both of my guys there were really nice very attentive and was able to help me select the best of the best that I needed there was even a couple times where I pick something and did not realize I was grabbing stuff that wasn't for the phone I was getting and they were able to help direct me to the good stuff they also showed me the Great deals and experiences you can have going to a store without having to worry about being misled or mistreated I highly recommend this store for service if you're looking for a new phone, thank you Dan and uptoo!! You guys are great!”
“If you're a middle-aged person who didn't grow up with tech but has had to learn it as you go, and if you dread getting a new phone because of the hassle, go to this place and find a young man named Joel R. He'll get you situated. For once I didn't feel like I was being up-sold to something I didn't need from a cell-phone store. I kinda knew what I wanted and I walked out with that. Even after some technical difficulties (I'm sure they were my own fault), he sent me home with his card and told me to call if I can't get things situated, which I was able to do with the guidance he provided.
Great experience in a situation where I was dreading the process. This will be my store from now on.”
“Thank you to this location for attempting to fix what another store messed up. And while they couldn't solve the issue 100% Their team member Cade Did an amazing job Of trying to help. I just wish that these locations would have easier access to solve customer's problems more efficiently at their level.”
“The AT&T store on Military was so helpful this morning. Corbin was amazing and answered all of my questions. He was so patient with someone who is very low tech, and spent a lot of time teaching me. I couldn't be happier!”
“I was overdue for an upgrade. Josh worked with me and helped me pick out the right model for my needs and didn’t try to upsell me to a phone that I didn’t need. He was very knowledgeable about all the products I had questions about and was able to inform me about watches and iPads. While I’m not looking for them currently, it was nice to know what cellcom offers incase I decide to invest in either in the future. He Bob, Phelisty all treated me and the other customers in the store super wonderfully. This level of customer service is why I chose cellcom over large carriers like Verizon or TMobile.”
“Been with Cellcom for years and years. Amazing staff they are so patient and talkative. Its nice to visit even if im blowing money on a phone or repairs lol. They awnser questions with ease and are honest on what ways may be cheaper. Even if it's going somewhere else. But of course I've gone to being on my parents line to just on a line with the Wife and Me. No big activation fee needed or a big issue. I don't think I'll ever switch phone companies.”
“Cellcom’s quality of customer service both on the phone and at the store on University (shout out to Jazzy) convinced me to stay with them as a customer. I was going to switch, but after getting extremely poor customer service at at&t I am staying put. Good customer service is everything to me.”
“Carmen the stare manager it’s really kind with me today.she take a lot of time to explain me everything and help me the exact plan internet on phones and wifi also.i’m proud and really happy !”
“Went to T-Mobile stores and we're all closed, I was panicked. Then I came to this Metro store and Hector helped me cancel my memberships like Doordash, play store and other bunch of em. Didn't even charge me anything for it! Loved it!
Absolutely recommended 👌”
“Upon my arrival, I received prompt and efficient service. The gentleman who assisted me was exceptionally polite, resolved my issue, and facilitated the purchase of a watch I had expressed interest in. The service was excellent, remarkably swift, and all my inquiries were thoroughly addressed.”
“A huge thanks to Brad and his protege, Elijah. They helped me to navigate phone issues that were so beyond my knowledge, and they did it with so much patience and professionalism that it blew me away. They helped with phone problems as well as operator issues (me). Brad's diligence fixed every issue I had and he didn't hesitate to spend whatever time he needed to. All the time he was doing this with Elijah and they were sharing back and forth with what needed to be done. I just know that I wouldn't have left very many places with the same accomplishments done. Thank you Brad and thank you Elijah. Verizon has hired 2 extremely superior employees, and I have benefited from that. Thank you, thank you, thank you , you'll never know the relief and appreciation I have for what you accomplished without worrying about time. Thank you so much for your patients in getting the job done!!!”
“Dropped my phone off Monday afternoon, screen was not responding, they had it fixed by the next day. Great service, would definitely recommend! Desperately needed my phone for my business & they got it done in less than a day, couldn’t be happier.”
“I want to thank Haley for helping us out with getting new phones. She was very patient, answered all our questions, and set up phones for us. She is a wonderful person, I'm so glad she was there to help us. Thank you😃”
“We were staying at a cabin in Lakewood when we decided to take a day trip to Green Bay.We were mostly checking out the town/stadium/local culture, but also happened to need some hoodies (turned out, evening's were cooler than we expected!).We were hoping to get something with a bit of a local flare and typically Target will have a section with local tees and sweatshirts (usually sports themed). And, this Target was no exception. Aside from their local sports themed t-shirt collection, this Target was everything Target ought to be and was clean and well-stocked. It also has a Starbucks inside, which is convenient.”
“I wanted to say how much I appreciate the Target employees during the national and global crisis of Covid-19, as well as during this holiday season, which is just so different than any others. For our safety, we have placed several pick-up orders and we have always gotten everything we have needed and it was brought to us by friendly and professional employees. Everyone is working hard during these times and I am so impressed by Target and its employees, helping us and others. I have loved this Target for many years, we are always helped when needed, and we have been valued as customers, so thank you, thank you, thank you!”
“Verizon is inside Camera Corner, where you are welcomed by a receptionist who offers water and help. Verizon representative was knowledgeable, respectful, allowed us to go at our own speed and was not patronizing!”
8AM - 4:30PM
2040 Radisson St, Green Bay
Mobile Phones
“I have been working with Eric and his team on radios for a not-for-profit association. They obtained our FCC license and have been super helpful with coming up with solutions for our needs.”
“Had to have my charger checked. Cooper was absolutely the greatest help.
Knew exactly what to do. In a matter of time he had my phone fixed. Thanks Cooper”
“My 5 stars for this review ALL belong to David, who works at the West Mason Cricket outlet. My husband and I showed up there this morning, 2 mins after opening (lol) with two problems so difficult I wasn't even sure I would be able to EXPLAIN them properly, let alone have them fixed. David fielded both issues, NO PROBLEM, remaining calm & courteous throughout, & even bouncing back & forth to handle other customers at the second register so no one would have to wait. He was incredible, I cannot stress it enough. If you own this store & are reading this review, if you haven't promoted David to a management position yet, definitely do it NOW, because he is the right guy”
“Jos' provided excellent service and really took her time to set my phone up, despite being the only rep in the store and taking care of other customers simultaneously. The store was clean, well organized, and she was very knowledgeable of the products in which I questioned.”
10AM - 8PM
1981 E Mason St #103, Green Bay
Mobile Phones
“The only reason I would recommend this company is because of Store Manager Kevin that works at the Cricket Wireless in Green Bay, WI on the corner of Main and Mason!! He has provided me with the absolute BEST customer service that I have received anywhere in my 32 years alive!! However, your people that work for 611 need to all be fired and hand over the responsibilities to the stores. Those that work in the call center when you call 611 are so absolutely rude and horrible!! They were horrible when I called myself and they were horrible when Kevin called for me. The supervisor we were transferred to on the call was the worst of them all!! Your company should be ashamed of themselves for how they let some of the employees treat customers! You need to hire more like Kevin!! After this incident, Kevin is the ONLY reason why I'm not shutting off my service and going elsewhere!! I know that if I go into this store with an issue, he with do everything and anything he can to make things right or figure out an issue!!”
“i recently got a phone from boost on main! ruby was very helpful and nice she hooked me up with a bunch of stuff for my phone for a good price. i will be coming back to this location”
“Jose and another fellow with incredibly rosy cheecks and smiling like a cherub worked with me for hours to do something incredibly cutting edge and not quite exactly a stated service to be sure I had a custom fix. Both my mother and I consistently regard this location as our safe space!”
“I had a very good experience in purchasing a new phone. I did wait in line for awhile but when my turn I was nicely greeted by Jim and asked how they could help me. He advised me on type of phone to purchase and took care of setting it all up and explained each step. Very happy with service and new phone.”
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“Switched from Spectrum Mobile and boy what a difference in customer service. Although Spectrum was kind, we left after 3 hours and still didn’t have what we needed. We switched to AT&T (worked with Bryce and Bennett from the GB Oneida St store) and it was so simple. I still don’t understand why it was so hard for Spectrum, but I’m so glad for the AT&T experience. Hoping the phone service is much better too. Time will tell!”