UScellular connects millions of people, businesses, and government operations with its award-winning network and strives to enhance customer experiences. The company offers a range of products, including the latest smartphones, high-speed internet, and connected home solutions. Customers appreciate the exceptional service provided by knowledgeable associates. Positive reviews highlight the expertise and patience of staff members, particularly at the Green Bay location, where they assist with plan changes and phone updates. While some customers express a desire to speak directly with local associates rather than overseas representatives, the overall sentiment reflects satisfaction with the service and support received over the years. Special offers are available for those who visit the store.
Amazing customer service. Thank you cool Dillon and internet Dillon. :) went back a few times to gather info and get everything transferred over and each time had prompt service and knowledgeable staff. Thank you, all.
February 2024
When I need to speak with an associate for a more clear understanding or a question and I call the store, why can't I speak to an associate at the store and not someone overseas or what I assume is overseas?
August 2023
Dylan was great! Got 2 new phones and accessories and made it very easy.