Victra is a Verizon Authorized Retailer located in Green Bay, WI, dedicated to providing the best customer experience. The store features knowledgeable staff who offer a wide range of wireless devices, including phones, tablets, and accessories. A standout employee, Kelsey, has received numerous accolades for her exceptional service. Customers have praised her 12 years of experience, noting her ability to save families money on their plans and help them with device updates. Many reviews highlight her patience and willingness to ensure customers understand their purchases, even during lengthy appointments. Kelsey’s support has made her a trusted go-to for many, with clients expressing a desire to return for future technology needs. Other staff members, like Tony, have also been recognized for their outstanding customer service. Overall, Victra aims to connect technology to life in a fun and trustworthy way, leaving guests satisfied with their mobile services.
The gentleman that worked on my phone today was awesome. I have been in hell for 2 months using Verizon tech support. Today my phone and account are finally correct. Thank you very much for your help. *****
April 2024
Kelsey at the Verizon store on Lineville Rd in Green Bay was AMAZING! Her 12 years of experience with phone services and customers was evident. She saved our entire family money on our plan and helped us update our devices. I would come back any time k owing she was going to be there!
March 2024
Thank you for your help Kelsey, saved my day! Love my new phone!
