Auto Repair in Hales Corners, WI

“Going into a service repair shop for your car you normally don’t feel good about it for several reasons. Reis on HWY 100 is the exception. Duane, who manages that location is so personable, knowledgeable, straight forward and is pretty witty, I actually look forward to seeing him. I happen to go a lot because my business has all of our vehicles repaired and all of the milage maintenance done there. Knowing you’re taken care of the right way with some personality behind it makes it an easy stop for me.”

“Been looking for a decent 4Runner with lower mileage for months and found one at a Chevrolet dealership (Holz Motors). From a recent past experience, I needed to make sure the 4Runner wasn't completely rusted out underneath. I live almost 2 hours away so I made a call. Deven R. answered and was very professional, polite, and he answered every question I asked. Not being a Toyota dealership, if he did not know the answer, Deven made sure he would search for the answer and got back with me. The vehicle is a 2014 Toyota 4Runner SR5 (lowest end plain jane) but on their website it showed a Limited (highest end with all the bells and whistles) with leather seats, heated seats, sunroof, etc but it has none of them. Allegedly, it was an error on CarFax. The 4Runner style was adjusted online to SR5 but price did not change when the value was nearly $3,000 lower. Back to the rust I was concerned about. 2 hours each way is not a horrible drive but Deven saved me the extra drive by taking extra photos and videos of the underneath and rocker panels. Definitely has quite a bit more rust I wanted to see but I'm willing to get it taken care of on my own expense. I appreciate the extra steps Deven did for me, I was still interested, and decided to drive down there the next day. Arrived at Holz Motors in the afternoon, saw the 4Runner up front, greeted from a nice lady and showed me where to meet Deven. He was available right away and brought me to the vehicle. Told me a little bit about it, looked at it and pleasantly surprised how clean the inside was, and took a short test drive. It was what I was looking for minus the rust. Sat down and started talking the price since they offered a small reduction of their error I found. End of the story, even though the error value was almost $3,000 less, Holz only gave me less than $500 reduction. They told me it was supply and demand not that actual value. Perhaps Holz gave the previous owner a higher trade in from their error of the wrong style/value and manager was not willing to give me the true value of the SR5 to have a lower profit. At the end, I would definitely recommend pre-owner sales, Deven. He went the extra mile. Ryan did the paperwork quickly and I appreciate not pushing or pressuring extra warranty etc I would not have bought anyway. Just make sure you double check your name and address are correct. Only bad things I noticed so far driving the 4Runner back home. A fairly small noise from below the steering wheel I did not hear on the short slower test drive and supposedly, Holz service department replaced the windshield wipers. On the way home I noticed the passengers side wiper was whipping in the air. I stopped and looked at it and part of it is bent out off the windshield and broken. Good thing it was a sunny day. Wish I saw it before I left Holz instead of finding it on the highway north of Milwaukee driving 70 MPH.”

“This is one of the best auto repair shops I have had dealings with. They are friendly, knowledgeable and their work is solid and without any issues. They also have loaners which is extremely helpful! I highly recommend this shop.”

“Left my motorcycle with them for scheduled maintenance including checking valve gaps. Although it took a little longer than expected, I immediately noticed the change in how well it ran after I got it back. All of it at the estimated price which was reasonable. Definitely will go back for any more work.”

“Jason in the service department is amazing! We only use him due to his great customer service, friendly attitude, and knowledge. He’s so easy to work with! Thanks, Jason! I’d also like to shout out to the scheduling department. I got in quickly and they were extremely accommodating.”

“I had a great experience with Holz auto body shop! The work was completed on time and exactly as described, and the quality of the repair was excellent. Everything went smoothly from start to finish, and I couldn’t be happier with the results. It’s so nice to find a shop that does what they say they’re going to do and delivers on time. Highly recommend!”

“Get all three of my vehicles serviced here. I would do some of my own but I live in a condo. Fair prices and complete diagnostics. I trust Joe to repair only what is needed. No up selling.”

“Unfortunately I've had to use them 4 times in the past few months on 2 vehicles... horrible luck. But, they did a fantastic job every time and I highly recommend them. I appreciated the update phone calls every Tuesday and Thursday. The work is top notch. They also found ways to keep the cost down and I saved over $1200 that time. We are now on a first name basis... :/”

“Excellent experience from past experiences with the service department to the purchase of my new vehicle Holz chevrolet cannot possibly provide any better service than they do. Kevin Drury and Scott Polzin in the service department are incredible Individuals with an extreme attention to detail and customer service. They have been maintaining my family's vehicles for years. As well as my company's Fleet of Chevy vans, and have done an absolutely flawless job. My recent purchase of a new silverado from Devon was once again, an exceptional experience from Holz chevrolet. From the purchase to the delivery. The team at Holz Chevrolet continues to exceed my expectations.”

“If you’re looking for an auto repair shop with a cozy waiting room, warm cookies, and soft music play, this isn’t the place. But if you want honest mechanics who shoot straight and won’t rip you off—you’ve found the right shop. Couldn’t recommend them highly enough.”

“Will and Chris did an excellent job with customer service and helping me with my vehicle! Ive gone to this business and definitely recommend take 5 oil change they do a good job!!”