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“Chuck is awesome!! He changed the burned out headlight bulbs on my Kia and replaced a fuse I didn't know about which saved me $1000 due to a diagnostic error from the Kia dealership. I will definitely be returning to O'Reilly's for any future auto part needs. Great job Chuck keep up the good work and superb customer service skills!!”
“I ordered an AGM battery in size R51. Before ordering I was a little worried I might get a used one or run into some kind of issue, but the battery arrived absolutely brand-new. Shipping to California was super fast and the order was processed right away. This is the best price I’ve seen online for an AGM battery. Thank you for doing your job the way it should be done — really appreciate it.”
“I stopped in for the first time today. I had two motorcycle batteries that needed to be tested. I was just a walk-in; no appointment. The young man behind the counter (tall, reddish hair, very fair complexion, early 20s) was super friendly and helpful. He quickly tested my batteries, offered suggestions to help maintain the good one, and disposed of the bad one. Very helpful!”
“Manta and Crew are Amazing and Helpful. There Boss Kevin runs a Great store and we AS the customers appreciate them. Great Job. If you need good parts this is where you go.”
“I am writing to share my recent experience and to highly commend Dawn for her exceptional service.
I visited your store today feeling discouraged after dealing with a second dead battery. As an avid customer who regularly purchases a wide range of auto parts, l have always appreciated Dawn's dedication. She consistently takes the time to help me find exactly what I need while prioritizing my budget and goals.
I had not seen Dawn for several months, and my recent visits lacked the personal touch I had come to expect, leaving me with a diminished view of the brand. However, seeing her again today was a huge relief. She immediately made me feel supported, ensuring I was taken care of and that the job was done right.
It is because of employees like Dawn, who build genuine relationships and prioritize customer satisfaction, that l will continue to bring my business here. She made my day by doing what she does best: putting the customer first.
Thanks,
Kevin”
“Michael is a great asset for the store, super friendly. Knowledgeable, great attitude
I went out of the store feeling I spent 300 buck in the equipment that full my needs”
“The Manager is really good and extremely Helpful!!! Great store and Clean!! Very Helpful and will install most batteries and lights!! Ask for Ken!!! Tell him I sent You!!!”
“Everyone at O'Reilly's are fantastic! Knowledgeable and friendly. Great store, great prices, well stocked, and clean. Very highly recommended for all your automotive needs. Thank you.”
“I just had the most amazing experience with Marco! He was very attentive, helpful and very easy on the eyes. Thank you again Marco for your service. You made my day!”
“Excellent service and knowledge. This store is located in the Hispanic area. The Hispanic attendants were very knowledgeable, courteous, and service oriented! Kudos to them!”
“One reason is that my son works there and he goes above and beyond… when he notice someone having a prob with their vehicle when he’s riding pass either on his way to work or when he gets off he always offer to help and refer them to get the parts they need from the oreilly he works at or other locations near their residence… I’ve witnessed him giving jumpstarts, putting on spare tires and checking fluids… oreilly is lucky to have him”
“I made an online order and needed to exchange a front caliber for a rear. The manager Andrew at the time would not give me an even exchange and told me to call back to speak with the store manager. I called Misty the store manager the following day and she went above and beyond to help me. She listened to my situation, then returned my money and the difference because the rear caliber was cheaper. I appreciate hard working people like Misty who cares about their customers. As for Andrew, please do better. You can't work in customer service and just come to work to cash a check. Thank you again Misty!”
“I am from california and i rented a car to drive around wisconsin and illinois. I accidentally scratched the car so I tried my luck to ask someone from here to ask for help. ALEJANDRO helped a lot with picking the right product and giving me tips and advice what to do. The product that he recommended me worked wonders!! The scratched disappeared and I can't thank him enough for that! Thank you so much for the wonderful customer service!!”
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“Thank you to Jake. He really helped me. My wife was having contractions and our battery died. He quickly fixed it, and we were able to make it to the Hospital safely.”