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“Chuck is awesome!! He changed the burned out headlight bulbs on my Kia and replaced a fuse I didn't know about which saved me $1000 due to a diagnostic error from the Kia dealership. I will definitely be returning to O'Reilly's for any future auto part needs. Great job Chuck keep up the good work and superb customer service skills!!”
“Went to the Milwaukee location with a battery issue. Jack diagnosed and installed a new battery in less than 20 min. He also tested my alternator and starter. Go to Remy for car battery issues!”
“Got new key Fobs from this location and had a great experience with John. Even though the location didn't have my specific fob on site, John was able knew exactly the product I needed, ordered them for me, gave me an accurate estimate on when they would arrive and provided a proactive follow up as to when I could come in and have them programmed. As a regular batteries plus customer at this location I've worked with John on multiple occasions and find him to be a consumate professional, who consistently demonstrates that he has the knowledge, experience and expertise to answer any battery related questions. Happy to do business with this location as long as there are experts like John on staff as it helps differentiate Batteries Plus from online and Big Box retail chains.”
“Manta and Crew are Amazing and Helpful. There Boss Kevin runs a Great store and we AS the customers appreciate them. Great Job. If you need good parts this is where you go.”
“I needed a new wiper blade, but didn't know what kind. Drew was very helpful. He located one quickly and efficiently. Even helped me put it on. Stellar service.”
“Watch battery replacement. I have the life time plan. In and out quickly. They also recommended I have the Watch cleaned and gasket replaced. Watch is about 35 years old and keeps perfect time. Off to Time Square for the refurbishment!”
“The Manager is really good and extremely Helpful!!! Great store and Clean!! Very Helpful and will install most batteries and lights!! Ask for Ken!!! Tell him I sent You!!!”
“Everyone at O'Reilly's are fantastic! Knowledgeable and friendly. Great store, great prices, well stocked, and clean. Very highly recommended for all your automotive needs. Thank you.”
“I just had the most amazing experience with Marco! He was very attentive, helpful and very easy on the eyes. Thank you again Marco for your service. You made my day!”
“Excellent service and knowledge. This store is located in the Hispanic area. The Hispanic attendants were very knowledgeable, courteous, and service oriented! Kudos to them!”
“One reason is that my son works there and he goes above and beyond… when he notice someone having a prob with their vehicle when he’s riding pass either on his way to work or when he gets off he always offer to help and refer them to get the parts they need from the oreilly he works at or other locations near their residence… I’ve witnessed him giving jumpstarts, putting on spare tires and checking fluids… oreilly is lucky to have him”
“Called ahead to see if they had a battery, talked with Juan, he gave me the info on them I needed quickly and politely. I stopped in later in the afternoon. He then helped replace the old battery in my CRV. He was a giant help, and was a pleasure to be around.
5 stars! Juan gave me great customer service, and helped me out a ton when I needed it.
Thank you!!”
“I made an online order and needed to exchange a front caliber for a rear. The manager Andrew at the time would not give me an even exchange and told me to call back to speak with the store manager. I called Misty the store manager the following day and she went above and beyond to help me. She listened to my situation, then returned my money and the difference because the rear caliber was cheaper. I appreciate hard working people like Misty who cares about their customers. As for Andrew, please do better. You can't work in customer service and just come to work to cash a check. Thank you again Misty!”
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“I visited this location and purchased a new battery for my 2017 Subaru Outback. I replaced my old battery with the new battery, that has a larger capacity and more Cold Cranking Amps -for better winter starting. Replacement was very easy -and only took 15 minutes. Batteries Plus privide a core refund for the old battery too.
Some other things to look at in the store include replacement key fobs, batteries for electronic devices and more.”