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“Service here has been outstanding over the years. I’ve had no issues or complaints. Employees at this location always make sure to go the extra mile to satisfy your personal and business needs. Give them a try and I guarantee you will not be disappointed. The owners of this UPS Store are honestly what make the experience stand out. They are professional, hardworking, and genuinely care about both their customers and employees. Even during busy times, they stay patient, helpful, and organized, which makes a huge difference. What I appreciate most is that they treat people with respect and make the store feel welcoming instead of rushed or impersonal. You can tell they take pride in running the business well and keeping things efficient despite how demanding shipping and Amazon return traffic can get. In a franchise business where experiences can vary a lot, these owners set a very high standard. Their leadership and customer service are the reason I continue coming back and recommending this location to others.”
“We highly recommend their business. Debbie was an incredible person that helped settle a post office issue-that we were trying to remedy with the US Post Office- the postmaster didnt care. Her integrity and concern to help us-was a Miracle.”
“The service in this store is awesome . Prahlad gave me the best service . People are welcoming and kind . You will get all services like notary, printing , courier . I would highly suggest everyone . ☺️”
“Very clean and secure place. They have carts waiting for you and are quick to open the overhead door for easy truck loading.
Very friendly staff.
Highly recommend.”
“This is my local UPS store. I visit frequently and always have a great experience. Staff is efficient and no matter how long the lines are, I’m in and out at a reasonable time.”
“⭐⭐⭐⭐⭐
I've been coming to this UPS Store for years and it never disappoints. The staff are genuinely friendly and go out of their way to make sure your package is handled correctly. I came in during the holiday rush with an awkward-shaped item I had no idea how to ship, and they took care of everything — packaging, labeling, and finding me the best rate. What could have been a stressful errand turned into a five-minute stop. Clean store, short wait times, and people who actually seem happy to help. This is my go-to for all things shipping and printing. Highly recommend!”
“Joe, Haley & Chris!!! They run an absolutely top notch facility in West Allis!! Always welcoming, always helpful. Your dedication and hard work do not go unnoticed or unappreciated.”
“Super fast help and amazing assistance from this location. I had a Amazon return that I tossed the box out and due to its odd shape there was no way I was going to be able to find a box for this but the staff at this location helped me with the best option and price to get this thing shipped back with ease and I don’t have to carry this thing around town with anxiety about returning it any longer.”
“Brigitte. Took care of me, I was there for more than 2 hours. She was cool and very calm with me. Everyone in the store are very nice and and very helping. I really appreciate you all and God bless you all ?”
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“I don't ship packages very often, but Frances made the entire process incredibly smooth and streamlined today. Even in the middle of a massive rush, she was extremely helpful, patient, and efficient in getting my package on its way to Arizona. Exceptional customer service. Thank you, Frances!”