Men's Clothing in Janesville, WI

“Overall, I and my groomsmen had a great experience at J. Robert's Menswear in Janesville. I have had some bad experiences with Men's Wearhouse with awful suit measurements and poor customer service so I decided to make the trip to Janesville from Madison to try something different. All of the measurements and suits came out PERFECT which attests to the level of detail, time, and attention they put into accurately measuring each individual. There was one issue with a pair of rental shoes being the wrong color, but they had a fix for it immediately. A huge shoutout goes to Brad for being flexible and extra helpful every time I came in or called with questions. One area of improvement that I could offer is having a more thorough and accurate record keeping process as most things (measurements, orders, customer questions, etc.) seemed to be done on paper. This isn't terrible, but there were some redundancies of employees calling with questions that I had already answered. Overall, I highly recommend J. Robert's Menswear for those looking for a different and more professional experience than what is offered at Men's Warehouse in Madison.”

“Buckle can be on the expensive side so I like that I can go pickup my items without being charged a high delivery fee. Customer service is usually friendly so that’s always a added bonus”

“Update 1/13/24Regarding the % off coupons which I loved.I went to use my 30% off coupon on certain brand items I have used the coupons on previously and they were no longer eligible. The clerk said they recently added a bunch of brands to the ineligible list. Sketchers and New Balance are 2 we can no longer use the coupons on. I read the new ineligible list on the coupon. Really disappointing.Previous review;Had returns. Had purchased 4 items returned 2 when she was done ended up with being charged more for the 2 items I was keeping. I had not used Kohl's cash for original purchase, I had not used any Kohl's cash earned on the purchase, so that wasnt Kohl's cash charge back causing higher price. I said I will not pay more for the items I was keeping then what I originally was charged. However, clerk took care of it did adjustments needed.”

“I’ve frequented this location on and off for 15 years. I’ve never had a single issue. Excellent staff, clean store, and well organized. Online returns are a breeze, easier than Amazon returns!”