O'Reilly Auto Parts Store #2072 in Janesville, Wisconsin, offers a wide range of auto parts, tools, and accessories to meet various vehicle needs. The store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the availability of a free Loaner Tool program, which requires a refundable deposit, making repairs easier for those lacking specific tools. Staff members are consistently praised for their professionalism, kindness, and willingness to go above and beyond to assist customers. For example, one customer was able to get a coil replacement quickly, thanks to the helpful store manager, allowing her to be back on the road within an hour. Another customer received expert help troubleshooting a fuse and bulb issue, with staff crawling under the fuse box to ensure the correct parts were purchased. The store's team also demonstrated great customer service when installing a new battery in cold weather, with staff showing no hesitation or complaints. Even when faced with unusual problems, such as a hybrid car battery replacement, employees handled the situation professionally and courteously. Overall, O'Reilly Auto Parts Store #2072 is known for its clean, professional environment and dedicated staff, making it a trusted choice for car owners in the area.
Tamara and her crew always do a wonderful job getting me the parts I need in a timely fashion. Everyone is always polite and friendly. I highly recommend this store for all your automotive needs!
February 2026
Friendly, knowledgeable staff who are wanting to help. Clean store.
October 2025
Needed a new battery. Installed and cleaned terminals. Matthew was wonderful!
