O'Reilly Auto Parts Store #2072 in Janesville, Wisconsin, offers a wide range of auto parts, tools, and accessories to meet various vehicle needs. The store provides helpful services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the availability of a free Loaner Tool program, which requires a refundable deposit, making repairs easier for those lacking specific tools. Staff members are consistently praised for their professionalism, kindness, and willingness to go above and beyond to assist customers. For example, one customer was able to get a coil replacement quickly, thanks to the helpful store manager, allowing her to be back on the road within an hour. Another customer received expert help troubleshooting a fuse and bulb issue, with staff crawling under the fuse box to ensure the correct parts were purchased. The store's team also demonstrated great customer service when installing a new battery in cold weather, with staff showing no hesitation or complaints. Even when faced with unusual problems, such as a hybrid car battery replacement, employees handled the situation professionally and courteously. Overall, O'Reilly Auto Parts Store #2072 is known for its clean, professional environment and dedicated staff, making it a trusted choice for car owners in the area.
Sean went above and beyond. This guy needs a promotion/ a raise and to be a manger if he already isn’t.
He’s the best and O’reilly is a better place because of him
May 2026
My friend and I had to make an emergency stop here and all of the staff at the front desk were very kind. Alan in particular was extremely helpful and patient with us. We were able to get a free read on the car we had to bring in— thank you janesville crew for your help!
April 2026
I was on the road visiting my mom and my headlight had went out. I stopped into O'Reilly's for a bulb, and had to asked Alan to help me change it out and he did no problem! Very nice service and saved me alot of time and hassle!
