This Verizon authorized retailer in Lake Geneva provides a full range of wireless devices and accessories. Multiple reviews highlight outstanding customer service from the store's consultants. Staff members are described as knowledgeable, professional, kind, and patient, handling difficult situations with ease. Specific employees are noted for their outstanding product knowledge and ability to manage multiple customers and phone calls efficiently without missing a beat. Customers report receiving awesome help that resolved issues others could not, including setting up business accounts. The service is consistently called amazing, with consultants taking time to explain everything thoroughly and never rushing customers. These positive experiences have led customers to refer friends and state they will always return to this location, calling it the best experience they have ever had when upgrading phones.
Austin was Kind, knowledgeable and professional. Answered all my questions and helped me transfer my data.
June 2025
Claudio, the technician who worked with me, was knowledgeable, helpful and creative. I felt as if he was as much my advocate as he was a salesman for Verizon.
June 2025
Although busy, Klaudio handled everyone and everything politely and professionally. His knowledge of product, prices and deals is outstanding. What a great guy/employee.
