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7:30AM - 5:30PM
1028 N Hillcrest Pkwy, Altoona
Banks
“My husband loved our neighborhood Citizens State Bank. Plus the complimentary coffee. He referred to them as The Cheers of banking. When Lloyd passed away 3 months ago we received a sympathy card and notes. When I took over the finances they knew my name, and welcomed me with a smile. I worked with Lesley S and PJ Mona. Each one was patient beyond my expectations, used simple language and always served me my favorite drink. I would recommend your Bank in Eau Claire to anyone and am sure they would be very satisfied, Florence Shepherd.”
“Love RCU! Been with them for 30 years! BTW thanks for the reminder RCU! 😂 Every time I go in for myself or with my kids, we leave with answers or at least pointed in the right direction. I was wells Fargo for years. Had been asking for debt consolidation. Kept being told my debt ratio would be too much. It would be the same! Idiots! Well that day after my 6th times asking for help, I went to RCU. RCU HELPED ME! I moved all my accounts that day. Never looked back. When my kids were old enough I set them up there too! No one is better at helping the people in their community! Thank you Royal Credit Union!”
“SFBank has been so helpful and accommodating, it’s truly unreal! Sarah, Danny, and Brian have gone above and beyond to make everything easy and stress-free. From simple things like opening a checking account to more complicated and time-consuming things like refinancing a home or starting multiple business accounts. Wendy was also incredibly friendly and easy to work with throughout the mortgage process. This bank is great. I really can’t say enough good things about the people there or the way they take care of their customers.”
“I totally love Marine Credit Union they are the best! I could not have made it without their resources they're amazing customer service, their services and the products they offer are also amazing they work with you and help you get to where you want to be! I would recommend Marine Credit Union for anyone out there.”
“I love, love, love doing business with Prevail Bank, and it is totally because of their fabulous employees and customer service. Kudos especially to Andrew Balthazor and Tracy Kittelson. Also, Jenny Ebert in Mortgage Loan Dept. is awesome. They are all so experienced, so professional, and so friendly! I started with a mortgage 2 years ago and have since opened savings, and purchased several CD's.”
“Always greeted with a service with a smile and the tellers know me by name. Friendly tellers and always asked how your day is going and the small talk is awesome!”
“I never leave reviews, but I have to say that Jodi Price is amazing to work with! She was able to help me get my first car loan at 18 years old, and everything went smoothly. Highly recommend Westconsin, 10/10!”
“Jacqueline Tate was outstanding in the service she provided to both my daughter and I l. She was not only patient, but very knowledgeable. Again, outstanding service.”
“I have always had great customer service through WESTconsin. They generally care for the members of their bank. They have waived overdraft fees for me before, they are never judgmental, they are always looking out for your best interest. Today I called to start a personal consolidation loan and Robin helped me over the phone. She is relatable, helpful and super caring.”
9AM - 4PM
2728 Mall Dr, Eau Claire
Banks
“I have been a client of Merchants Bank for 30 years and have always felt confident that way finances were safe and well managed. The support and knowledge I’ve received have been especially valuable as I’ve grown older and needed more guidance in managing my money. I’m especially grateful to Theresa Korzenieski, who has become my trusted financial advisor. She is knowledgeable, patient, and kind, always taking the time to explain things clearly and make sure I feel informed and confident. Theresa truly represents the best of Merchants Bank. Her dedication and care have made a real difference in my financial journey. I hope bank continues to thrive, it’s an important part of our community and with professionals like Theresa, its future is bright.”
9AM - 5PM
455 E Madison St, Eau Claire
Banks
“I have found whatever situations I have or technical problems I have with the online banking , the RCU staff is able to guide me with patience and kind courtesy.”
10AM - 6PM
1031 Woodward Ave, Chippewa Falls
Banks
“We experienced a scammer accessing our check card information. Stressful. Called member service who made an in person appointment for us at the Woodward branch. We then went directly to the branch and worked with Coral Mercier. Coral helped us close out our old Check card, report fraud, open a new card, implement further security on our accounts with RCU. Thankful for her assistance”
“After shopping with several lenders, Jeremy Hofacker at WESTconsin Credit Union stood out immediately. He was genuine, transparent, and never pushy—so different from the typical sales vibe. He worked hard to find the right product for us and made the process smooth from start to finish. The employees at WESTconsin make you feel like friends every time you walk in. Best banking experience I’ve had.”
9AM - 5PM
1049 W Clairemont Ave, Eau Claire
Banks
“Had the best experience getting a car loan. Super fast and kind service. Ali answered all my questions and helped me figure out the best payment plans. The whole team was so welcoming; this is now my favorite RCU lotion and I will be coming back. All the tellers are fantastic!”
“This is definitely the #1 bank in the world! They first gave me a chance by consolidation on my credit cards. So i was able to get out of a whole i felt like I couldn't get out of. No other bank would give me a chance. Than they donated to my sons residential to help out so he could continue there. My son is now doing amazing. Thank you Marine Credit Union. You are amazing, great people!”
9AM - 5PM
219 Fairfax St, Altoona
Banks
“While everyone at the Altoona branch is helpful and patient, Debbie Bates is phenomenal. She is the true meaning of personal banker. She knows us, our accounts, and how we like to do business. I could not be happier with her service.”
“I would recommend Dawn to any first time homebuyers! She was very knowledgeable on the WHEDA loan. She was quick to reply to emails and answer calls! Thank you so much Dawn!”
“Angelica and her team are fantastic to work with! They make lending and all transactions easy and approachable. Would highly recommend banking with BMO and the Chippewa Falls branch.”
8AM - 5PM
419 N Hastings Pl, Eau Claire
Banks
“On Wednesday of this week, I visited the Altoona Branch of RCU because of a payment problem with another bank. I had tried to solve the problem with the other bank myself, to no avail. I met Julie who is a Member Acct. Rep. 1and she, along with Jen, who is a Member Acct. Rep 3 were able to fix the problem quickly. Their friendly service was very professional. They are just two examples of the type of service representatives at RCU that have encouraged me to remain with RCU for all our banking needs.”
“Even though I was embarrassed and very concerned that my checking account had a negative available balance the teller was efficient and gracious in accepting my deposit in quarters. I now just want to say thanks for the kind words and way that I was treated. Thank you so very much.”
“This is by far the best branch I have ever worked with. I just switched banks and I'm so happy that I did. The people working at this branch are so friendly and take really good care of you. Greg, the branch manager is the best! He went above and beyond to help me out! Outstanding customer service!”
“Desirae is the best when it comes to assisting with my business! With the growth of our company I was encountering some obstacle that I was unfamiliar with. Desirae helped guide me through and she definitely has played a great role in our success!”
“Good service, but Google Map is marking a wrong direction. I came from another city which took 1 hour drive, and I followed Google Maps to this address, but this led to an intersection in residential areas without any bank or commercial activities there. So pay attention if you are new to the area too.
The right address should be 4106 State Road, 93 WI-93, Eau Claire, WI 54701, United States. And in Google Map, they say it’s Bank of West.”
8AM - 5PM
1430 Rivers Edge Trail, Altoona
Banks
“I decided to refinance my mortgage through Northwestern Bank because of their great rates. I didn't even have any accounts through them at the time. Jane Johnson was amazing throughout the process! She responded to my emails very promptly, and was always happy to answer questions. Everything was so easy and the customer service was so great that it put my other bank to shame.”
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“I would greatly appreciate it if they would be open until 1:00 or 2:00 pm on Saturdays. I am very grateful to have the option of drive thru once again! The staff are very helpful and strive to brighten your day.😊”