Ace Hardware in Little Chute is a helpful and friendly local store that is part of a global chain of over 5,000 stores. The staff, especially a manager named Matt, are known for their excellent customer service. Customers praise Matt for taking the time to show them what they need, offering helpful tips, and providing a level of service that makes a big difference. He is always eager to help, whether it’s with filling propane tanks, finding parts to fix water issues, or assisting with lawnmower purchases. Customers appreciate that the staff stay open late to ensure they can get the parts they need, which they feel big box stores might not do. When visiting, customers are greeted warmly and guided to the right products, making shopping quick and easy, especially when in a rush. Overall, Ace Hardware is seen as a community-focused store where knowledgeable employees prioritize helping neighbors, making every visit a positive experience. This dedication to helpful service keeps customers coming back and builds a strong sense of trust and loyalty.
Super helpful with a garage door lift cable. Didn't have exactly what I needed but went above and beyond and we're able to build a proper cable in store. Saved a bunch of money and garage door works like new.
July 2026
Good hardware store with friendly service. Location is not as ideal as some others but is still decent.
September 2025
Store manager Matt and his staff went above and beyond to help me out today. I can’t say enough good things about the customer service at this location!
