Advance Auto Parts at 1902 Northport Dr in Madison is highly praised for its excellent customer service and quality products. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard® batteries. Customers frequently highlight the helpful and friendly staff who go above and beyond to assist with various needs. Employees such as Kristopher, Beau, Shane, Nicholas, Blake, and Tony are recognized for their kindness, knowledge, and dedication to customer satisfaction. They have helped with tasks like securing a loose battery, troubleshooting car issues, selecting, and installing batteries, and providing detailed assistance, often with a positive attitude and humor. The store also provides free services, such as battery testing, wiper and battery installations with purchase, engine code scanning, and recycling of batteries and oil. Customers appreciate the store’s efforts to make repairs easier and more affordable, often describing the staff as neighborhood heroes. Additionally, the location offers convenience with same-day options and the opportunity to save money by signing up for the Speed Perks loyalty program, which earns discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is known for its friendly staff, helpful service, and quality products, making it a trusted choice for automotive needs in Madison.
Knowledgeable service guys and willing to help, recommend
July 2026
Worked with Tony and he went above and beyond to help me out. Would 100% come back to this location just for that kind of customer service
June 2026
Had to get my battery replaced and this store was so incredibly helpful! I have always had good experiences at Advance Auto Parts, so this was no different, but yeah, great professional service, really nice people, and Eden and another guy replaced my battery for free, even though it was heavily corroded. Thank you very... read full comment
