Auto Parts in Madison, WI

“Randy has been great from the moment walking into the showroom to additional test drives with my wife. He is very informed about the Subaru brand and the benefits. Been a proud Outback owner for 178,000+ miles.”

“Lynch Auto Body did a terrific job with my car. Tim’s estimate was fair and honest. The workmanship was superior. Highly recommend. The estimate from a franchise shop was so much more.”

“Not a customer of Caliber Collision, but my car battery died in the parking lot across the street from the Cross Hill location. When I asked the two lovely people front desk if they would possibly be able to help me one of them jumped up, grabbed a battery pack from the back, walked over with me and helped me jump my car. A real lifesaver who did not ask for anything in return! Thank you!!!”

“I experienced my first accident earlier this year when I was rear-ended. My vehicle was still drivable, so I put off the repairs because the process of getting it fixed was intimidating. I had the estimate done here because it was recommended by USAA, which was the insurance covering the repair.

I finally took my vehicle (GMC Terrain) in for repairs earlier this week and they made the process easy, especially with insurance covering a rental from Enterprise across the street. Caliber communicated with Enterprise when I arrived to have someone come pick me up and get the rental car.

The original plan was to repair the lift gate panel, but when they pulled it off, they discovered that there was unseen damage. Dave gave me a call right away and was very kind in explaining the situation. He also immediately communicated with the insurance company to have them approve a new lift gate instead of the repair. Before I was even able to update family on the potential for more expenses, Dave was calling me back saying insurance had approved it. I'm so glad that he was thorough & wanted the best outcome for the repairing my vehicle.

The repair was supposed to take 2 weeks initially, and I just picked up my vehicle this evening--a full week early! I believe this is partially because of the replacement of the lift gate instead of repairing it, but I am still super happy about it.

I received updates via text every day, which I really appreciated! The entire staff that I interacted with was very responsive & kind: Dave, Kim & Sutthi. When I picked up the car, I didn't even need to return the rental myself, I handed over the keys to Kim & she said they would take care of the rest.

Caliber on Odana Rd made this process as simple as it could be after I was in an accident, thank you! You'd never know that anything happened with my vehicle after the repairs were done!

EDIT on 10/2/25:
My lift gate started acting like it was being blocked by something, but it was not. I let Caliber know via email with photos/video of the issue and they responded w/in an hour. They asked that I bring the vehicle in for a tech to look at, which I did an hour or so later. They were able to fix it right there (some bolts had become loose). Great service to be taken care of so promptly!”

“Had my 2021 Cadillac CT5-V serviced for a transmission drain and fill and filter replacement and Tom was excellent and accepted my own parts without a problem whereas most other service shops around the area would not.

Highly recommend this shop and will be returning in the future!”

“Second car purchased with Hyundai and I’m so pleased with my experience at this dealership. Mike the sales manager goes above and beyond to provide top tier customer service and make sure I’m happy with my purchase. Steve in service was also beyond helpful providing amazing customer service on a very chaotic day in their dept. Customer Service is a dying thing these days and most dealerships act like you are an inconvenience vs a paying customer so I applaud Hyundai and their whole crew for always giving a great experience. THANK YOU ?”

“Rory was recommended to us by a friend and the recommendation did not disappoint. Rory was honest every step of the way and I wish we would have known about him a long time ago. We definitely be back!”

“Roman Auto Body recently repaired my vehicle and did a great job. Great workmanship and customer service. I'll be coming back if I need body work done on my vehicle again.”

“Overall, Sparkle Auto Body is a no-muss, no-fuss kind of place that did the work very well for the right price.

My damage was purely cosmetic, but the scratches were deep, extensive and hit multiple panels alongside a huge dent in the car door. Sparkle was highly recommended by people around me and my insurance company. They worked very well and efficiently with my insurance company- one estimate was all that was needed and was accepted immediately. Even with insurance paying for most of it, the price seemed appropriate for the amount of work and parts.

I was able to get an idea of a time/cost estimate by driving right up, no appointment needed. We looked at the car outside together for about 10 minutes, and the manager was able to give me a good idea of what the time/price estimate would be. I had to schedule an appointment further out, but that just reflects how popular they are - for good reason.

The work itself was completed ahead of time. The work was limited to what actually needed fixing, not taking the entire car apart like some places do just to fix a surface scratch. They even took care of some other odds and ends scratches on my car besides the main damage, which was hugely appreciated. They had creative problem solving. When one of my car parts was no longer sold, they found a similar part in another color and just spray painted it to flawlessly match.

They also did a great job cleaning and detailing the car before I picked it up. Checkout was extremely fast and efficient, too. Everyone I spoke to was polite and to the point- that good ol' no-muss, no-fuss I mentioned.

I'd recommend this autobody shop to anyone!”

“Lawrence Hoye was extremely helpful, He saved me a lot of time and energy, very professional. He was very insightful with listening to what I had to say and what I was describing in order to give me the best service and what the solution was. Aside from God's grace. Have a blessed day!”

“I didn’t have an appointment but the service guys were welcoming (particularly Neil) was so polite and kind. They were able to help me get a loaner vehicle, for the short time my car was there and they communicated well from the very beginning! Definitely recommend coming here for service! Prices seemed very fair as well. There were some non urgent things I’m going to get other quotes for but from what I’m seeing they offer very reasonable prices!”

“In for the 6.2 engine recall check on our Denali truck. Garrett Esse was excellent to deal with in service. Felt very comfortable with him even tho the appointment took longer than anticipated. He explained everything well. Not happy about the recall itself but this dealership eased the frustration. Free loaner too!”

“Pha Auto did a great job on the body repair for my car. The owner kept in good communication with me throughout the process and was above and beyond helpful. I genuinely recommend this shop to others as a trustworthy business that does excellent work at a fair price.”

“I recently took my Toyota RAV4 to Radell Auto Body, and I can’t say enough good things about the experience! From start to finish, Radell went above and beyond to make the process smooth, stress-free, and surprisingly fast. He was incredibly welcoming, taking the time to listen to my concerns and answer all my questions with patience and clarity. Right away, I felt like I was in good hands.

One of the highlights was the quote I received—it was amazing! I had shopped around at a few other places, and Radell’s pricing was by far the most reasonable. They were transparent about costs, and there were no surprise fees or hidden charges at any point. I felt like I was getting excellent value without sacrificing quality.

The repair itself was handled with impressive speed. I thought I’d be without my car for a long time, but Radell's team worked quickly and efficiently, managing to have my RAV4 ready far sooner than expected. Despite the quick turnaround, the quality of work was flawless. When I picked up my car, it looked as good as new. The attention to detail was evident, and they’d clearly taken great care to make sure everything was perfect.

In a world where auto repairs can often feel overwhelming and pricey, Radell Auto Body is a true gem. Not only do they deliver exceptional work at an unbeatable price, but they also genuinely care about customer satisfaction. I couldn’t be happier with my experience and highly recommend them to anyone looking for reliable, honest, and fast auto body repair. Radell is definitely my go-to from now on!”

“This shop was great. I got the underbody of my car rust proofed. The service was responsive, thorough, and got me back on the road quickly. The owner even helped me, after I asked for some advice on buffing out some paint transfer. Right on the spot, he asked to see it and with a rag, polish, and little elbow grease did the work himself. Totally unexpected and made my day.”

“This was our first time needing auto body work, and Shawn made the process clear, easy, and efficient. He handled the insurance company directly, made the repairs in a timely manner, and loaned us a vehicle in the interim. Although I hope we won't need auto body service any time soon, they provided exceptional service and made sure the process was clear and convenient. Highly recommend!”

“Everyone I worked with was truly fantastic.
First, a huge shout-out to Micheal — he was the very first person to reach out, and from that moment on he was unbelievable to work with. Even with me being a long-distance client, he made everything easy, fast, and stress-free. He wasn’t just a salesperson — he genuinely felt like a friend. He consistently went above and beyond to make sure every one of my needs was taken care of. Any documentation, records, questions (even personal ones), he was there and had my back every step of the way. I highly recommend asking for him if you’re shopping here for your next vehicle. He will make sure your experience is nothing short of amazing.

Next, a big shout-out to Jared and Wade. I’m pretty sure they’re both managers here, and as a manager myself, I can confidently say they run their team extremely well. Their leadership, communication, and people skills are top-tier. They make everything easy to understand and make you feel completely confident and worry-free throughout the entire process.

I’m incredibly grateful for everyone I worked with. If you’re looking for your next car, this is the place. I promise you — you won’t regret it. ??”

“I have been using Reece Auto for several years now and I’ve never been disappointed. They are knowledgeable, respectful and give me upfront pricing and I always feel like they do their best to get me taken care of as soon as possible. I will continue to use Reece Auto and I would highly recommend them.”

“Awesome experience! You will love Mike and the team! They are extremely helpful with working with you and giving you the information you need!
Will always be my go to shop”

“So my car battery has been having issues with all this cold and I have had to jump start it multiple times. It got to the point where If I turned off my car after an hour drive, it dint have the juice to turn it on. So I went to Auto Zone to get a new battery and run a diagnostic. Patricia helped me and she was awesome. Was fully ready to pay $230 for a new battery when she took the extra step and found out I still had a few weeks left on my warranty, so I ended up getting a free battery. I was so happy, i bought a few things for my car just cause I felt bad for not spending money. Patricia was Awesome!!!!! Made my day.”

“Another one of the cherished small businesses on the east side of town that operates more like a small-town shop than a big-town business; fair prices, honest appraisals, and quick work. Joe and his team are the ones to work with when you need body work done! I'll be back whenever my car needs work in the future.”

“Bergstrom Body Shop did a remarkable job repairing and painting my vehicle, which had damage due to a deer running into the car. First class is my opinion of Bergstrom Body.”

“Don Miller Body Shop did an amazing job on my car! The repairs look perfect, and the whole process was super smooth. Huge thanks to Andrew, he was so kind and helpful when I dropped off my car, really went above and beyond to make sure I felt comfortable.
They told me it would take 3 weeks, and they were spot on. I got my car back exactly when promised. Great communication, great service, and great results. Highly recommend!”

“May 2025 They have totally made up for it and all is well I thank you to Mike and staff including Ken. Five stars

UPDATE: April 2025. I know everybody makes mistakes we are only human however making the same mistake twice within a 7-day time period after diligently calling multiple times and confirming that the part was going to still be there The part was sent back. Not only that they did it twice to me Even more alarming is employee ken didn't seem to want to remedy the situation and only put the blame on me. Totally uncalled for and has taken my five-star review now down to a three star. I will change the rating back after this ordeal is taken care of on a positive note. If not it will remain and I encourage you to not trust anything they tell you especially if it comes from Ken sorry not sorry.

Manager Mike helped me so much. He even got soaked by the rain while checking out my cars problem. Thanks mike”

“Arrived late in the day for help with an issue for equipment that wasn't even their own product and staff stayed nearly an hour after closing in order to help ensure that I had my issue resolved. I would strongly recommend them for this experience i had with them, great customer service.”

“Excellent experience! Highly recommend Zimbrick West. The staff was super friendly and very helpful. They made the car buying experience very easy and not so stressful.”

“I was assisted by Lucion on two occasions and he is just the best! Great customer service, explains things in a relatable way that makes it easier to understand, patient and willing to listen to a customer that has minimal automotive knowledge. His service style should be the standard, 10/10 stars.”

“This place is exceptional. The quality, variety and great deals here make it a great place to wander around and find a few things you never knew you needed lol. Plus the staff friendliness factor is a big bonus!”

“Our Sprinter-based RV needed service as we were far from home. The team at Zimbrick took us under wing 1st thing in morning and had us safely back on the road by lunch. Thank you!”