Best Western East Towne Suites offers a clean, comfortable, and friendly environment for both leisure and business travelers. Guests appreciate the spacious rooms and exceptional service from the staff, particularly highlighting the helpfulness of the manager and team. The hotel features a fantastic pool and hot tub, with many guests enjoying a relaxing atmosphere during their stay. Breakfast receives high praise for its variety and quality, with many options available. The location is convenient, within walking distance to restaurants and entertainment. Overall, visitors have had positive experiences and often express a desire to return, making it a recommended choice for anyone looking for a pleasant stay.
Joe gave excellent customer service. I had to cancel a reservation due to my guest getting covid. He not only took care to cancel with Travelocity, but he reassured me their hotel policy was a 24 hour cancelation policy. Joe also was personable, empathetic, and quick. Thank you, Joe.
February 2026
CJ at the front desk always greets us with a smile and makes checking in easy
June 2025
Very clean. I was able to check in at noon. There was an additional fee, but was reasonable and worth it. Within walking distance to restaurant. I can't rate their breakfast since I left before I serving.
Property Amenities: Multilingual staff, Express check-in, Express check-out, Elevator/lift, Free breakfast, Fitness facilities, Shopping on site, Safe-deposit box at front desk, Spa tub, Business center, Grocery/convenience store, 24-hour front desk, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Phone, Hair dryer, Air conditioning, Refrigerator, Microwave, Kitchenette, Sofa bed size, Iron/ironing board, Cable TV service, Free local calls, Desk, Connecting/adjoining rooms available, Television, Sofa bed, Coffee/tea maker