Cronometro is a highly regarded bike shop known for exceptional customer service and expertise, particularly for serious cyclists. The owner, Colin, dedicates significant time to ensure every customer receives a thorough bike fitting experience. Many customers have praised Colin's patience and knowledge, highlighting how he addresses various comfort issues such as back pain and numbness through careful adjustments. Visitors have enjoyed the personalized attention they receive, often spending hours discussing bike options and modifications. For example, one customer shared a remarkable experience when considering a Seven Cycles titanium bike, where Colin took over 45 minutes to explain the fitting process and answer all questions, making them feel valued. The fitting process at Cronometro is comprehensive; Colin takes the time to adjust multiple aspects of the bike's geometry to enhance comfort and performance. Customers have reported significant improvements, with some able to ride longer distances without discomfort after their fittings. Additionally, Colin's willingness to make quick adjustments, even on older bikes, showcases his commitment to quality service. Overall, Cronometro is highly recommended for anyone seeking expert advice and a tailored biking experience in Madison.
Nice guys highly recommend. I was biking to the gym and my bike broke down. Luckily I passed this shop when I broke down. They were about to close but still helped me out. I told them I paid $30 for the bike if I need to I’ll scrap it. Nope fixed me up for $10 and got me back on the road. Again highly recommend!
November 2025
Colin is a maestro at fitting a bike! Incredibly knowledgeable, dedicated, and patient! He helped me determine the best options a bike that fits me best. Colin explained every aspect of what he was looking for and evaluating. I can't recommend highly enough Colin and Cronometro's bike fitting services.
September 2025
I had an expert fitting of my Trek Domane. The changes have made my bike feel like new. I rode a Tri within days after the adjustments made feeling better than I have felt off the bike in years. Colin, Andrew and Andy have been great to work with. Thanks
