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“Fantastic amazing support from Orlando-- he helped with our new phones and so much more-- updated our accounts worked with us to get us the best deals for what we needed -- He was kind, patient, knowledgeable and so helpful!”
“Phone screen was severly cracked and had water inside, was able to fix it like new and in a timely manner. So worth going to for any phone fixing needs! Thank you!”
“This is perfect and well worth it! None of those nonsense cup holder, suction cup, vent clip or light mounts contraptions! This installs easily and perfectly and looks great! Once set just slide phone in and out as you enter and leave car! Love it!”
“Super nice, not just when getting new phone! Each time I have a question the staff member called Angel( hopefully I'm not mistaking his name) is super helpful and friendly, he does not do eye contact, however his work ethic is spotless. Recommend this store 100%. I was a Spectrum phone customer for about 5 years, and since day 1, till today Angel has been exceptional, he's super humble!!!”
“Needed to replace my center dash speaker on my 10 year old Lincoln (the part was no longer made by the manufacturer). Reached out to a couple of places via web contact forms, including AMS. Others were not too confident or told me to buy a used speaker from a salvage yard (why would I install a used speaker when mine had rotted out?).On the other hand, Paul from AMS responded quickly and we had a back and forth about the best plan. In the end they installed the speaker at an agreed time and material rate. Paul kept me informed about the progress and what they needed to do as the install progressed. Speaker sounds great!As a side note.... after the install I was having some weird things happen with my car. I reached out to Paul and he was helpful and concerned, stressing that if they did something he would make things right. In the end, it was a coincidence that my 9 year old battery was in need of replacement.Bottom line, I've used them for this and some time ago for a backup camera install. Their service is top notch, prices are competitive and they stand behind their work! I highly recommend them!”
“The install technicians were very pleasant, friendly, and professional; they made sure that all hoses were secured in place and the washer worked with no leaks. They showed us the trick of the 3 sec start button (saved us confusion and a lookup in the manual), tested the first run and cleaned up after. Super efficient with removing the old washer and installing the new one!”
“For many years, we've entrusted Fearing's with all of our significant AV projects throughout our facility. Chris and his team consistently provide exceptional service, making collaboration effortless, and consistently delivering outstanding results. Our experience with them has been fantastic, and we fully intend to continue our partnership with them for many years ahead.”
8AM - 10PM
4301 Lien Rd, Madison
Electronics
“This store has everything you didn't know you needed. There is something in every aisle that calls the money out of your pocket if you are not careful. I love how spacious the store is. Love the layout. It makes browsing seamless. Love the cleaners of the store and crisp smell. Very inviting atmosphere, which can be dangerous, especially if you are on a budget.”
“I was struggling to find someone to repair an old digital piano. They were quick to respond, incredibly professional, and thorough. I'm so glad they were able to fix it, but even if they hadn't, I still would have been impressed with their service. Thank you, thank you!”
“We worked with Greg and could not have gotten better service anywhere! I have purchased from Brothers Main several times and have been impressed with their honesty and integrity each time. WAY better than the big box stores. Thanks again, Greg. We will be back!”
“Greatly appreciated Chad and Ben's help in creating the first new audio system that I've had in almost 20 years. Whenever I had questions Chad was available to help. Loving the Control4 remote (which also has an app for controlling my new system from my iPhone!) The NAD receiver with BluOS has been a wonderful way to experience music digitally. Thanks so much!”
“clean store everywhere. they have a good variety of clothing with good sizes. self checkout is big and store is organized very nicely. stopped in quick for a couple of grocery items.”
“Amazing selection of stuff and great prices. Last time I was in staff forgot to put some DVDs in the cases went in the next day and not only did they fix the issue but apologized profusely. Wasn't necessary but was greatly appreciated”
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
“I stopped in with my family a few weeks ago to purchase a new phone for my Mom. Shakira was wonderful to work with! She answered all our questions, recommended phones and accessories, set up the new phone, transferred the contacts, and even downloaded the apps my Mom uses regularly so she didn't have to navigate that herself since she's not very tech savvy. Shakira was very patient throughout and provided excellent customer service. I would definitely go to this location again!”
11AM - 5PM
1532 W Broadway Suite #107, Madison
Electronics
“Amazing service from the gentleman, James LeBontare and Jean, Excellent at helping me set my new devices . If you want great service please ask for one of these men.”
“Geek Squad is great. MP3 players are reliable. Service is fast & friendly. Geeks replaced my failing hard drive in my laptop, new one had 2x the storage capacity of the one it replaced.
I just purchased a new Torras personal neck cooling device. Works well to cool head/neck region in 105 degree F relative heat index.”
8AM - 10PM
610 State St, Madison
Electronics
“Came here for some nail products. This spot was small and cute; definitely smaller target I've been to. Only stayed in the first floor. If you compare it to the big, usual targets you'll obviously be disappointed. But that's just a matter of changing your expectations is all. This isn't directed at anyone (haven't read any reviews), but I'm assuming that's why the low stars maybe”
“Following their online procedure, I emailed a repair ticket to Modern TV & Electronics. I immediately got an email response acknowledging that they had received my ticket. A short while later, they called me to apologize and say they wouldn't be able to work on my stereo amp because parts would be difficult or impossible to get (it's a lesser known brand and over 40 years old). I really appreciated their honesty and helpfulness. This level of thoughtfulness for a customer is much appreciated.”
8AM - 10PM
610 State St, Madison
Electronics
“Amazing service, especially Tony was very helpful and very patient. I needed to buy and install a pre-paid SIM card and Tony helped a lot, although he didn't really need to. Thanks again!”
10AM - 7PM
7357 W Towne Way, Madison
Electronics
“We had an amazing recent experience at Best Buy West Madison! My husband tried to install a tv that we purchased a couple of weeks ago, however the tv wasn’t working properly. We were a bit frustrated after the installation, but we went back to the store to talk to the sales person Alfredo and his manager. They were so helpful, and offered to send Vince (senior tech) to our home the same day! We ended up getting a new tv 2 days later, without any hassle. Alfredo, the manager and Vince made our experience so pleasant. I will always recommend that store to anyone!”
“Just got my 7 year old gunked up, slow iMac back from Willy Tech. Process could not have been easier or more professional. Jonathon kept me apprised of progress and now she works like new. I would recommend them to anyone who needs Apple work done. This was a great find.”
“The store manager, Preston, is awesome! My family just switched from Verizon to T-Mobile. Unfortunately, one of the new phones started having issues holding a charge shortly after I got it and on the day I was supposed to fly out for a trip out of the country. Preston got on the phone calling all of the local T-Mobile stores and was able to locate a same-day replacement on our route to O'hare. He saved the day!”
“Jean provided outstanding service and went above and beyond setting us up with new watches that were free! You can actually count on a competent employee to assist you!”
11AM - 5PM
2835 E Washington Ave, Madison
Electronics
“I was with Tracfone for over a decade but something went wrong recently. My phone suddenly stopped working, and I spent hours online with their tech support department, and they gave me the run around, cut me off, and locked up my phone even though my bill was paid. I gave up after five hours and the next day went to Cricket to get a new phone, the whole ordeal with the Clerk trying to get the transfer pin from Trac to get my new service activated with Cricket took 4 hours, and Trac jerked the clerk around. The clerk was there for me the whole time, and got my new service hooked up, activated, a new phone and plan, and no data was lost. Plus, this phone is much faster and has much more features and data space. I appreciate the good service and wish they have a brick and mortar store at a downtown State St. location as well.”
“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”
“This is a very well located store, easy to park. I'm a truck driver and there's lots of room for bobtail only. Sorry no trlr.
The people are professional and courteous. I was assisted by Laine and he was of great help changing my phone's sin card and explaining things on my phone and tablet.
Very knowledgeable and polite.
I love Verizon and this was a pleasant visit to a store.”
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“I had never been to any sort of Pawn store due to me being from a small town in the middle of nowhere. I was anxious walking into Pawn America because I didn’t know what to expect when I was pawning my ring. Stephen noticed how anxious I was and walked me through the whole process! He even went into depth to explain how they determine if the diamonds/silver are real. It was a super neat experience to see how it’s done, but I also felt very comfortable after that. It is very hard to put my mind/anxiety at ease, so I applaud Stephen for being able to do so! I will be back because of the 10/10 experience I had today. Thanks, Stephen!”