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“I just walked out of the Metro PCS in Fitchburg. I am extremely satisfied with the customer service that I had today. That is something that is rarely said in phone stores however MJ is the exact opposite of what you may come to expect in phone stores. He spent so much time helping me. I am not particularly tech savvy and I really needed somebody to hold my hand and help me solve my phone issues what she did with honesty and expedience. Thank you MJ for giving me such a pleasant experience and making something I was dreading into something that was easy ?”
“Mustafa and Donald were friendly, helpful, and not pushy with sales. It’s almost never fun dealing with switching carriers/trading in phones but they made it simple and made sure to share all of our options without pressure. Would recommend this location over any other carrier/store in Madison. Very glad we went!”
“This was unfortunately my second Verizon I had to visit due to the first one not being able to help me with my phone issues. However even tho I came in 20 mins before close they fixed and solved any further issues before closing. I truly appreciate how professional educated and efficient they were!”
“Ask fot Nikii. One of the best customer service reps I hav ever dealt with in my many decades.
Friendly and an expert on their services. She listens well and no hard sell, unlike many service providers.”
7AM - 10PM
6321 McKee Rd, Fitchburg
Electronics
“Ellyn was amazing and went above and beyond helping me and my girlfriend try to find a shelf today. This target is so nice and so are the employees that work there.”
Electronics
Electronics
Electronics
Electronics
Electronics
“Although I visited the store knowing exactly what I wanted and was fairly certain they had it in stock, the sales guy was friendly, helpful, knowledgeable,
Didn't try to upsell me or oversell me, offered an extended warranty by a credible carrier for a reasonable value which I took.
Good experience”