Firestone Complete Auto Care in Madison, WI has built a strong reputation for providing reliable and friendly auto care services since 1926. Located at 7105 Mineral Point Rd, the store offers comprehensive solutions for all vehicle needs, including tire sales, maintenance, and repairs for every make and model. Customers consistently praise the staff for their fast, responsive, and accommodating service, often noting how the team goes above and beyond to help, even at the last minute. Many reviews highlight the helpful and understanding technicians and managers who take the time to explain options clearly and ensure customer needs are met. The store is appreciated for its quick appointment scheduling, thorough assessments, and fair pricing, with some customers noting that they honored competitor prices and provided detailed explanations of costs. The staff's communication via text, email, and phone keeps customers informed throughout the process. Whether it's replacing tires, performing oil changes, or addressing more complex issues like battery or differential problems, Firestone’s team strives to deliver excellent service. For those in Madison seeking trustworthy and affordable auto care, Firestone Complete Auto Care offers a friendly, professional, and efficient experience to get vehicles back on the road smoothly.
I took my car here for a an alignment as a walk in and spoke with Maria. She got me set up and they got me in and out with awesome service. I will be going back in the future for any other needed repairs.
June 2025
The technicians and the store manager made my service very feel amazing, fast, responsive, understanding. They all were willing to accommodate me in my time of need. Thank you to everyone at this store for amazing service and support!
June 2025
I had a fantastic experience at firestone on mineral point. I was able to get an appointment quickly, Justin has been incredibly helpful and helped me understand what’s going on with my car and explaining the options available.